Toyota of Turnersville

Your Rep. wasn’t aware that all of the parts our vehicle needed weren’t in stock when he presented us with your mechanics findings. When we called him to ascertain the vehicle status, that’s when he informe needed weren’t in stock when he presented us with your mechanics findings. When we called him to ascertain the vehicle status, that’s when he informed us all of the parts weren’t in stock. He assured us the vehicle would be done by the end of the business day but it wasn’t and we received no notification. More

Ozzie and Kevin always go above and beyond to make sure our service is done correctly and promptly! I trust their advise and the service they provide. our service is done correctly and promptly! I trust their advise and the service they provide. More

Always pleased with knowledgeable and helpful service reps and outstanding service. I never feel pressured to have any work done. They explain what the problem is and give options. reps and outstanding service. I never feel pressured to have any work done. They explain what the problem is and give options. More

Your service representative needs to be more polite and not to aggressive with his attitude!!!He didn’t help check for discounts for me and had a rude attitude! I spoke to a sale manager about him!!! not to aggressive with his attitude!!!He didn’t help check for discounts for me and had a rude attitude! I spoke to a sale manager about him!!! More

Excellent service at Toyota Turnersville! Toyota service provided me a Saturday appt right away which is the day I needed. As soon as I arrived I was greeted and directed to a service agent who took care of provided me a Saturday appt right away which is the day I needed. As soon as I arrived I was greeted and directed to a service agent who took care of my every need! I was given a loaner car since they weren’t sure how long the repair would take. Within a few hours I was sent a text that my car was ready as well as a follow up phone call. There was so many cars that came in for service that day but the way I was cared for I felt like my car was the only one there! my issue was covered under my lease agreement and I passed d nothing! Such great customer service at Toyota Turnersville! More

Always a pleasure to have my car serviced with Brad xxxxx as my agent. He explains all options clearly and you never leave with any surprises. Would not go anywhere else for service. And Bill Cirucci is als as my agent. He explains all options clearly and you never leave with any surprises. Would not go anywhere else for service. And Bill Cirucci is also always ready to assist! WhT a great team!!! Love you guys!!!! More

Replaced flat tire under warranty. Arrived without appointment and was taken in right away. Waited about an hour and tire was replaced at no cost. Brad was very helpful and accommodating. Very sat appointment and was taken in right away. Waited about an hour and tire was replaced at no cost. Brad was very helpful and accommodating. Very satisfied. More

I made a last minute appointment for an oil change and when I called I was given a few available times. I was in and out in approximately less then an hour when I called I was given a few available times. I was in and out in approximately less then an hour More

Kevin was awesome !!!He was very friendly and Kevin was awesome !!! He was very friendly and helpful. He answered all my questions and had my car finished on time as he promised. Highly recommen Kevin was awesome !!! He was very friendly and helpful. He answered all my questions and had my car finished on time as he promised. Highly recommended!! More

You should have a short term return policy. I regretted my decision within 24-36 hours. But now I am stuck. People were nice but that policy should have at least a little flexibility. Sales & finance pe my decision within 24-36 hours. But now I am stuck. People were nice but that policy should have at least a little flexibility. Sales & finance people can be persuasive. More