Toyota of Victoria

Really?! BEWARE! A lot of smoke, mirrors, and lies. Hour waiting on paperwork to sign after deal had been reached, manager comes out and asks if the deal that BEWARE! A lot of smoke, mirrors, and lies. Hour waiting on paperwork to sign after deal had been reached, manager comes out and asks if the deal that was agreed upon (which was 15k out the door) was plus tt&l. Looked at him with disgust after making a deal for an hour WITH HIM for 15k including tt&l and then waiting an hour for paperwork. Then told we don't have a deal after one was already reached. Customer service was a joke, don't recommend doing business with these people ever! And this review is written 2 hours after, so I calmed down on the 1 hour and 30 min drive home. More

Had taken my 2011 Toyota Sienna to TWO dealerships in TN for a sunroof that would open but would not always close. Both told me it was the motor and the housing and would cost over $2100 to replace. I alw for a sunroof that would open but would not always close. Both told me it was the motor and the housing and would cost over $2100 to replace. I always thought the problem was with the switch and not the motor. They did not listen to me at all. Took it to Toyota of Victoria, spoke with Bradley Parker, who listened to me and arranged to have the switch replaced, and it works perfectly now. I will be forever grateful to this absolutely fantastic service department for the wonderful repair they made on my car. I'm seriously considering making the 1100 mile drive for all the big scheduled maintenance my car needs because I have so much confidence in them! Thanks a million to Toyota of Victoria service department, especially Bradley Parker! More

Horrible. Was lied to, and mislead by sales people who knew nothing about the car they were trying to sell. I spent a day researching the Prius before I went in and the sales person could not correctly a knew nothing about the car they were trying to sell. I spent a day researching the Prius before I went in and the sales person could not correctly answer any questions about the car and the ones he did, were completely wrong. I had to get a brochure to show him and teach him about the car. Really felt that thy would say anything just to get you to buy the car, who cares if it is a lie or misleading. The finance guy I talked to also knew nothing about current incentives offered by Toyota. They would not acknowledge up front that they did 0% finance at the time and tried to lock me in at a much higher percentage and I have flawless credit. Really made me second guess my decision on wanting a Toyota. Dealt with this same kind of things with other dealers in the past and won't put up with it. I will not be recommending them to anyone and will be shopping out of town for my Toyota purchase. More

The staff are very friendly and you don't feel like you are getting ripped off. I have used this dealership for my last 3 cars. are getting ripped off. I have used this dealership for my last 3 cars. More

Everyone was very nice. The guy who sold us the vehicle was very nice and I did not get the uneasy feeling like I did going to the dealership next door. was very nice and I did not get the uneasy feeling like I did going to the dealership next door. More

My experence when I purchased my new corrolla was the"BEST" experence I've ever had in buying a vehicle! I will highly reccommend Blackwood Toyota to everyone! And this will be will be my place to sh the"BEST" experence I've ever had in buying a vehicle! I will highly reccommend Blackwood Toyota to everyone! And this will be will be my place to shop from now on! It was a great overall!!! More

The employees at Blackwood Toyota were very friendly,helpful & quick.Did a great job, thanks.Your salesman did a great job & was very helpful.I will be back. friendly,helpful & quick.Did a great job, thanks.Your salesman did a great job & was very helpful.I will be back. More