Toyota of Warren

Excellent, quick. Awesome Dealer Ed Townsend. This is my second lease, third Toyota overall with Ed Townsend. He gets me what I want at the price I want. He is kind and always takes good care of m This is my second lease, third Toyota overall with Ed Townsend. He gets me what I want at the price I want. He is kind and always takes good care of me. He is an excellent dealer. Answers all my questions about any car i am interested in. I always leave knowing i got the best price for my old car and my new one. Thanks Ed for all u do! More

New RAV4 Everyone was so inviting at the dealership. Michael D helped direct me to the vehicle that would be best suited for me and explained everything about Everyone was so inviting at the dealership. Michael D helped direct me to the vehicle that would be best suited for me and explained everything about it and made the process easy. I love my new RAV4!! More

New car purchase Had a very unusual car issue,,,my salesman really listened!!! Love my new Toyota,,many thanks to Brian B ....l will recommend them to my family. with Had a very unusual car issue,,,my salesman really listened!!! Love my new Toyota,,many thanks to Brian B ....l will recommend them to my family. with confidence.... More

Wonderful Experience I had been looking for a SUV for over a month. Upon arriving at the Toyota dealership I was greeted by Ed Townsend. He was Knowledgeable, patient an I had been looking for a SUV for over a month. Upon arriving at the Toyota dealership I was greeted by Ed Townsend. He was Knowledgeable, patient and interested in finding me the right vehicle - and he did just that. Thank you Ed Townsend; Thank you Toyota! More

Fast friendly service The service crew is wonderful always pleasant and they don't xxxxxx around about getting your car in and out for service All the guys act professiona The service crew is wonderful always pleasant and they don't xxxxxx around about getting your car in and out for service All the guys act professional. More

Due to Mark Davis our experience was excellent Mark Davis is an exceptional sales person. If we ever buy or lease another car we will definitely look up Mark Davis. He is up front and the most ho Mark Davis is an exceptional sales person. If we ever buy or lease another car we will definitely look up Mark Davis. He is up front and the most honest car sales person we ever met. Very personable, knowledgeable and very helpful. Toyota of Warren dealership is extremely fortunate to have Mark on their staff and we would recommend our friends to Toyota of Warren only to see Mark Davis. Jim & Carlotta Greybeck More

Helpful and Great to Work With! I wasn't certain that I was even in the market for a new car, but stopped in to look around. Upon arrival and after a short discussion I found that my I wasn't certain that I was even in the market for a new car, but stopped in to look around. Upon arrival and after a short discussion I found that my trade was actually a sought after model. Faced with a decision they informed me of my options that would require new tires and other maintenance --or the option to look at something new. There was no pressure--just solid information to help me make an informed decision. They were helpful and knowledgeable. With their help, I made the right choice and absolutely love my new car! More

BEWARE BUYERS I have bought a 2011 Toyota Sienna on 09/26/14. The first issue is that after I took it for a test drive, and while I was still there considering I have bought a 2011 Toyota Sienna on 09/26/14. The first issue is that after I took it for a test drive, and while I was still there considering to purchase the vehicle, some one else took it for a test drive and chipped the windshield, and some how they offered me 50 dollars off the total price to fix it. I didn't know much about Toyota cars that when you first turn on it will show maintenance required for a couple seconds. I just thought when you turn the car on that happens. Anyway we purchased the car and we where assured nothing is wrong, and the dealership owner's brother took good care of it. On the way home we found out that the front, and back seat are broke. Whats is really crazy is that they covered chipped paint with something that washed off in the rain. So I decided to take it to the near by Toyota dealer, and I was surprised to find out. 1- Oil was not changed it was past due. 2- Two broken seats. 3- Broken glove box. 4- Broken Radio Antenna. 5- Needs rear new breaks. (Safety Issue). 6- Even the tires needed air. 7 - Paint chips was covered with something, and when it rained it washed away. 8- All headphones where broke, and I was assured it was not broken just missng the cover Pads. My question is does Toyota have a moral standard that makes its dealers obeyed by? After spending 28000$ , and you find all those problems its like a slap on the face. no wonder why he wouldn't get it certified . Even when I went to the Toyota dealer in my state he was very surprised that they wouldn't certify the vehicle nor fix all those problems. I told them I am going through a life and death surgery, and please assure that everything was okay, but I learned my lesson that I am naive to believe a dealer specially that dealership. I was told it was owned by the dealership owner's brother, and later found out its a Lease vehicle so I guess his brother will take a break, and I am the one who got screwed. I share my story so people would be careful from such unethical business practices. More

Above and Beyond Mark, Curtis, and Russ went above and beyond to get me what I asked for in a car and they did an outstanding job on the financing. I recommend Toyota Mark, Curtis, and Russ went above and beyond to get me what I asked for in a car and they did an outstanding job on the financing. I recommend Toyota of Warren if your looking for a car and great people that care. I will definitely return there for my next car. More

Very Satisfied New Car Buyer Very satisfied with my new car purchase. The staff , especially Aaron Srbinovich was excellent. He found the exact car that I was looking for and made Very satisfied with my new car purchase. The staff , especially Aaron Srbinovich was excellent. He found the exact car that I was looking for and made my car purchase experience fun and easy. More