Toyota of Woodbridge

Bryant Jones is my service advisor at Lustine Toyoto located in Woodbridge, Virginia. He always exhibited professionalism, and was extremely courteous when I dropped my car off for service. Bryant is an located in Woodbridge, Virginia. He always exhibited professionalism, and was extremely courteous when I dropped my car off for service. Bryant is an asset to your Dealership, and Lustine service department. More

At 80 years of age, I have been involved with many car sales persons, both good and bad. Joseph Puechner is one of the best! Since I am deaf, I had to work on the internet (e-mail) with sales persons. sales persons, both good and bad. Joseph Puechner is one of the best! Since I am deaf, I had to work on the internet (e-mail) with sales persons. My search for a new vehicle involved four Toyota dealerships. The price quoted by Mr. Puechner was not the lowest of the four. However, I was so impressed with the professionalism and straight forward approach of Josef Puechner that I selected Lustine for the purchase. Mr. Puechner was the the only dealer representative that appeared to be at all concerned with what I was looking for. The others completely ignored my stated objectives in the purchase and gave me obviously canned responses". Delivery of the vehicle was very well handled by Josef Puechner and his responses to my post sales questions and concerns have been both timely and helpful. More

Recently brought care in for routine oil change. Whether it's an oil change or a more comprehensive service check-up, we're always given the same level of attention by Tim Shanahan and his team. They make it's an oil change or a more comprehensive service check-up, we're always given the same level of attention by Tim Shanahan and his team. They make us feel like we're part of the Lustine "family" and our experience is always a positive one. We're always able to get in around our schedule (vs around Lustine's schedule)and any issues/problems we have with our vehicle are always taken care of promptly and without question. Thanks Tim for your professionalism and for setting the standard when it comes to customer service!! More

I loved Mr. Shanahan's honesty & integrity to the product. He took the time to educate me to solve a problem. He goes the extra mile to make sure his customers are happy. He performs his job with product. He took the time to educate me to solve a problem. He goes the extra mile to make sure his customers are happy. He performs his job with ease and a sense of humor. Love that. More

have known tim for quite a few years and have had nothing but good things to say about his professionalism at work and at home... great guy, recommend him to many but good things to say about his professionalism at work and at home... great guy, recommend him to many More

I came in today just to take a look at some Toyota's, not quite sure if I wanted a car or to remain in a SUV. Josef took the time and had the patience to show us different models without pressuring me and th quite sure if I wanted a car or to remain in a SUV. Josef took the time and had the patience to show us different models without pressuring me and the benefits of each. I will definitely come to see Josef after I've made my decision and ready to make the purchase and refer him to anyone I know looking to buy a vehicle. I strongly recommend Lustine Toyota with their vast inventory and knowledgable staff! More

I purchased my second Toyota Yaris from Lustine Toyota. Michael Mills was the friendliest sales person I had ever worked with. He worked hard to get the best deal for me. Lustine has always given me grea Michael Mills was the friendliest sales person I had ever worked with. He worked hard to get the best deal for me. Lustine has always given me great service and very good pricing. More

Tim Shanahan always gives me the best service. He is honest, efficient and helpful. However what I appreciate the most is how genuine and friendly he is. I am grateful for his help and advice. He even honest, efficient and helpful. However what I appreciate the most is how genuine and friendly he is. I am grateful for his help and advice. He even helped me out by using coupons for my bill. I leave feeling happy. My overall experience is the best! I will always recommend him. More

The dealership was very attentive and responsive to my online request. Within a day Josef Puechner called me and said that they have a Prius C in stock. He answered all our questions in a polite and p online request. Within a day Josef Puechner called me and said that they have a Prius C in stock. He answered all our questions in a polite and professional manner. We got a great deal on our car and I would recommend Josef to other buyers. My husband and I brought our 3 kids with us and Josef made the whole family feel welcome. More

Erik has an excellent costumer service, it's a big plus that he speaks Spanish, Everything went as he explained. I would recommend him to anyone. that he speaks Spanish, Everything went as he explained. I would recommend him to anyone. More