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Toyota of Woodbridge

Woodbridge, VA

Overview
Employees
Reviews
Vehicles
4.4
1,264 Reviews
At Lustine Toyota, it is our mission to help create pleasant automotive buying and owning experiences. We understand an automotive purchase is a big investment, so we strive to exceed your every expectation before, during and after the sale to make each experience with us smooth & stress-free. We recognize there are many places to buy a Toyota product, so we work exceptionally hard at earning your business through trust and complete transparency in both our communications & transactions. But that's just the beginning. Here are just a few more reasons to do business with Lustine Toyota.
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14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,264 reviews

March 19, 2023

Had a great experience with them. Very up front with pricing and negotiations. Easiest time I've ever had buying a car. They are an hour away from where I live but well worth the dr More

by dlambertplumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Ramos-Palma and Brandon Bentley
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Mar 22, 2023 -

Toyota of Woodbridge responded

Thank you for making the hour-long trip to come work with us here at Toyota of Woodbridge! We appreciate your kind feedback and hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

March 19, 2023

Found me just what I wanted. The experience was seamless and everyone at the dealer was friendly and attentive. More

by bwally316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ozpeker
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Mar 22, 2023 -

Toyota of Woodbridge responded

Thank you for trusting the Toyota of Woodbridge team with your business! It was a pleasure working with you and we hope we have the opportunity to do so again in the future!

March 16, 2023

Very pleasant experience. The customer service representative, Deepak, help with all I needed and suggested a couple of things I didn’t know I need. More

by madelosa107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak
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Mar 17, 2023 -

Toyota of Woodbridge responded

Thank you for the kind review! We're happy to hear Deepak provided you with five-star service during your visit and we hope to see you again next time here at Toyota of Woodbridge!

March 15, 2023

Communication was great and the service center made sure everything was good to go and I had everything I needed. More

by am_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Victor Bassey, Chrissy Cokinos
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Mar 16, 2023 -

Toyota of Woodbridge responded

Thank you for leaving us this great review and five-star rating! We look forward to seeing you again! - Toyota of Woodbridge

March 14, 2023

My dealer, Margaret, was very kind, pleasant, courteous, and knowledgeable about her job. Great experience. More

by Koharrop
Recommend Dealer
Yes
Employees Worked With
Can’t recall name
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Mar 14, 2023 -

Toyota of Woodbridge responded

This is great news! We look forward to sharing this with Margaret! -Toyota of Woodbridge

March 13, 2023

El agente de ventas que me atendió fue muy amable y profesional en su trabajo More

by roselia.o1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Matamoros
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Mar 15, 2023 -

Toyota of Woodbridge responded

¡Gracias por el tipo evaluación! ¡Esperamos verte nuevamente en el futuro! - Toyota of Woodbridge

March 12, 2023

I recently went for Car work. It was bad , either they don’t have trained mechanic or otherwise they are trying to extract money from customers pocket. They gave me good MPI rep More

by garry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DA
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Mar 13, 2023 -

Toyota of Woodbridge responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to reach out directly if you'd like to discuss this experience in greater detail. Respectfully, David Slebodnick - General Manager - 7034941800

Mar 13, 2023 -

garry responded

Hi David , I tried reaching on your number and it looks like people on front desk were not aware of your name David Slebodnick, after few forward, they sent me to voice mail of David and I left voice message, not sure if was yours or someone else, you can ping me when available , if not in office meeting i will answer your call . My number is 732 432 3222, Thanks Garry

March 11, 2023

Was an excellent service, I recommend Maverick he help me a lot to find my car that I love More

by karenrosibel16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick
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Mar 14, 2023 -

Toyota of Woodbridge responded

Thank you for the kind review! We're so glad Maverick was able to help you find a vehicle you love and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Toyota of Woodbridge Team

March 11, 2023

Nice staff. Good location. The facility could be cleaner. Service was good too. I would recommend. More

by Yem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad and Rafay
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Mar 13, 2023 -

Toyota of Woodbridge responded

Thank you for your honest feedback, Yem! -Toyota of Woodbridge

March 11, 2023

Raul was epic! !! He helped out so much. The business manger made me uncomfortable. I was trying to pay in cash and he kept pushing to fiancé. He lied about not bein More

by kadenfarley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
RAUL MONTOYA
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Mar 14, 2023 -

Toyota of Woodbridge responded

Hi Kaden, We're deeply disappointed to read this review and appreciate you bringing this situation to our attention. We will address these issues and ensure a better experience next time. Please don't hesitate to reach out to us if you have additional information to share and to help resolve these concerns. Thank you, David Slebodnick - General Manager - 7034941800

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