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Toyota of Woodbridge

Woodbridge, VA

4.4
1,299 Reviews
When car shoppers want to shop for a wide selection of new Toyota models and exceptional used car deals, they come to Ourisman Toyota of Woodbridge. We are conveniently located in Woodbridge, VA so we serve drivers from all around the area. We're much more than just a source for exciting new Toyota vehicles. Our goal is to provide car shoppers with a stress-free and enjoyable experience as they pick out their next vehicle, which means providing online car shopping tools, auto financing resources, and an on-site Toyota service center.
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14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,299 reviews

January 08, 2019

Great Bryant is a very motivated person ,very friendly,always have a smile and very thankful .. He always check for recalls and others details the costumer More

by Maria 345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jan 09, 2019 -

Toyota of Woodbridge responded

Thank you for visiting Lustine Toyota, and for leaving this fantastic review for Bryant! We appreciate the review and hope you will let us know if we can ever be of further assistance!

January 08, 2019

Helpful & professional All reps identified below were very helpful and professional. I would highly recommend purchase from Ethan Brown and Kevin Flores. Both salesmen were More

by VDBVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flores and Ethan Brown, Chrissy Cokinos, Isaiah Zegeye
Jan 09, 2019 -

Toyota of Woodbridge responded

Thank you for taking the time to leave this amazing feedback for Ethan, Kevin, Chrissy, and Isaiah! We will make sure they know how much you you appreciated their help. Thank you trusting our team here at Lustine Toyota!

January 07, 2019

Go elsewhere I have had issues with a fairly new Toyota for over a year. Despite taking it in numerous times, no one claims to have heard the noise, or heard it on More

by Kris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dion
Jan 08, 2019 -

Toyota of Woodbridge responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Oscar Ortiz, Service Director, (703) 494-1800 X 5191

January 07, 2019

Lexus RX 350 40k Service Excellent service managed by Chrissy - I request her every time as she candidly tells me what is required and what she can do to speed up my service a More

by Jonjo84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Jan 07, 2019 -

Toyota of Woodbridge responded

This is such a wonderful review to receive, thank you for taking a few minutes to let us know how much you have come to depend on Chrissy. We hope you will tell your friends and family about the great service here at Lustine Toyota!

January 04, 2019

great service and did not wait long and got everything done to my car even got the emmision done i didnt realize it was expired but the consultant did and got it d More

by kelly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jan 07, 2019 -

Toyota of Woodbridge responded

We are so happy that you had a smooth and efficient experience with our service team here at Lustine Toyota. Thank you for the five stars, and please reach out if we can ever be of further assistance!

January 04, 2019

Quick service! Was able to get quick service on my auto even without an appointment so that I could take off on a trip the next day!. More

by bindbook
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Alex Garcia
Jan 07, 2019 -

Toyota of Woodbridge responded

Thank you for the terrific feedback! We are so happy that our team helped to get your vehicle ready for your trip. Please let us know if we can ever be of further assistance in the future!

January 03, 2019

Another Great Service Experience with Chrissy Chrissy is trustworthy and conscientious. Could there be higher praise? She has been my service advisor for many years before and after her Chicag More

by Chap39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadir Nikzai, Chrissy Cokinos
Jan 04, 2019 -

Toyota of Woodbridge responded

Thanks for the wonderful review! We truly appreciate your business and will pass your kind words along to Chrissy!

January 03, 2019

They take care of me and my 2011 RAV 170K Always helpful, explain what is needed and have rentals when I need one. If I can't get all of the work done at once they tell me what is most importa More

by Rav2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Alex Garcia
Jan 04, 2019 -

Toyota of Woodbridge responded

Thanks for taking the time to leave this fantastic review! We appreciate your kind words for our service team here at Lustine Toyota. Please reach out if we can ever be of further assistance!

January 03, 2019

great I always have my routine maintenance done at lustine Toyota with chrissy as my advisor great service with a friendly smile always a pleasure to see he More

by wv23cats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Jan 04, 2019 -

Toyota of Woodbridge responded

We are so grateful for your feedback for our service team! Thank you for your business!

January 03, 2019

Great! They took care of everything I need it and provided great customer service. Would definitely recommend them to anybody looking to get a new car. More

by Heleeen12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brandy
Jan 04, 2019 -

Toyota of Woodbridge responded

Thank you so much for taking a few moments to let us know how we are doing. Please let us know if we can ever be of further assistance as we would be happy to help!

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