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Lustine Toyota - Service Center

Woodbridge, VA

4.5
816 Reviews

816 Reviews of Lustine Toyota - Service Center

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August 10, 2023

They were prompt and professional in fixing my vehicle. No trouble at all, quick and efficient. More

by jacobmatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Aug 14, 2023 -

Toyota of Woodbridge responded

Hey Jacob, we're glad to know that you had a prompt and professional service experience with us at Toyota Woodbridge. Thank you for your feedback! We'll see you again. Safe travels!

August 04, 2023

I would highly recommend my service agent. I felt she was genuinely honest and had my best interest at heart. I felt comfortable with her because she didn’t pressure me to move in any directio More

by kathrynmcneely1
Recommend Dealer
Yes
Employees Worked With
I did not work with the above staff at all.
Aug 07, 2023 -

Toyota of Woodbridge responded

Hey Kathryn, we're glad to know that you had a hassle-free service experience with our team at Toyota Woodbridge. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels!

July 30, 2023

I had a dent on my car that upset me. I brought it to a body car repair and the estimate was very expensive. My husband told me to bring to the toyota dealer and I ‘m glad I listen to him More

by Anitaajero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Dasig
Aug 02, 2023 -

Toyota of Woodbridge responded

Hey Anita, thank you for the great review! We're happy to hear that Brad and our team at Toyota Woodbridge were able to help you out with your car repair. We'll see you again. Drive safely!

July 29, 2023

All went well. Margaret was and is always a pleasure to deal with Thank you More

by Mchubb1047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret.
Aug 02, 2023 -

Toyota of Woodbridge responded

Thank you for the 5-star rating! We're glad everything went well, and it's always a pleasure to work with Margaret at Toyota Woodbridge!

July 29, 2023

Richard provided a quick and easy service experience! I will definitely return for all of my services. More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 02, 2023 -

Toyota of Woodbridge responded

Hey Allison, Thank you for the 5-star rating! We're happy to hear that Richard made your service experience a breeze at Toyota Woodbridge. We appreciate you're recommendation and see you again. Drive safely!

July 29, 2023

Brad Danzig is one of the best service managers I’ve ever worked with. Without him I may go to another dealer for Seevice. I live over 50 miles away but still travel due to Mr. Danzig quality of service. More

by andersonbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brad Danzig
Aug 02, 2023 -

Toyota of Woodbridge responded

Hey Anderson, thank you for the great review! We're delighted to hear that Brad provided exceptional service and keeps you coming back to Toyota Woodbridge despite the distance. We appreciate your loyalty and look forward to serving you in the future!

July 20, 2023

My experience was good. Checked car and told me about the problem needed.Left for repairs. More

by skidmoregm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Jul 21, 2023 -

Toyota of Woodbridge responded

Thank you for sharing your feedback with us! We're glad to hear that your experience with us was good at Toyota Woodbridge! Drive safely!

July 17, 2023

I was there for four hours to get an inspection and oil change. Brake fluid needed to be added. They also aligned the car. More

by anndietze
Recommend Dealer
Yes
Employees Worked With
Joss
Jul 18, 2023 -

Toyota of Woodbridge responded

Thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any inconvenience caused by the wait time during your recent visit. Our team at Toyota Woodbridge is constantly working on improving our processes to provide faster service in the future. Thank you again, and we hope to see you back next time!

July 15, 2023

Our service advisor, Deepak Ahuja was very great. He informed us upfront about our wait time; however, did the work earlier than the time. He did provide us with all the information about our car ne More

by Ghufran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Ahuja
Jul 17, 2023 -

Toyota of Woodbridge responded

Hi Ghufran! Thank you for the great review! We're so glad to hear that Deepak provided excellent customer service and kept you informed throughout your visit. We appreciate your kind words and hope to see you again at Toyota Woodbridge! Drive safely!

July 14, 2023

bad service, I waited 3:30 just for the inspection and the oil change, but they did not change the air filter nor did they want to give me the work papers More

by mecampos1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Bassey, Chrissy Cokinos
Jul 19, 2023 -

Toyota of Woodbridge responded

Thank you for the review. I'm sorry to hear that the service provided by our team did not meet your expectations and will make sure we review this feedback internally. If you'd like to speak with us further, please feel free to contact me directly at your earliest convenience. Respectfully, David Slebodnick - General Manager - 7034941800

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