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Lustine Toyota - Service Center

Woodbridge, VA

4.5
816 Reviews

816 Reviews of Lustine Toyota - Service Center

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March 22, 2023

They very helpful with my questions and explain everything very good what car need and the cost More

by Hdflores925
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Mar 24, 2023 -

Toyota of Woodbridge responded

Thank you for visiting Toyota of Woodbridge! We appreciate your kind review and hope we can be of service to you again in the future!

March 16, 2023

Very pleasant experience. The customer service representative, Deepak, help with all I needed and suggested a couple of things I didn’t know I need. More

by madelosa107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak
Mar 17, 2023 -

Toyota of Woodbridge responded

Thank you for the kind review! We're happy to hear Deepak provided you with five-star service during your visit and we hope to see you again next time here at Toyota of Woodbridge!

March 15, 2023

Communication was great and the service center made sure everything was good to go and I had everything I needed. More

by am_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Victor Bassey, Chrissy Cokinos
Mar 16, 2023 -

Toyota of Woodbridge responded

Thank you for leaving us this great review and five-star rating! We look forward to seeing you again! - Toyota of Woodbridge

March 14, 2023

My dealer, Margaret, was very kind, pleasant, courteous, and knowledgeable about her job. Great experience. More

by Koharrop
Recommend Dealer
Yes
Employees Worked With
Can’t recall name
Mar 14, 2023 -

Toyota of Woodbridge responded

This is great news! We look forward to sharing this with Margaret! -Toyota of Woodbridge

March 12, 2023

I recently went for Car work. It was bad , either they don’t have trained mechanic or otherwise they are trying to extract money from customers pocket. They gave me good MPI rep More

by garry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DA
Mar 13, 2023 -

Toyota of Woodbridge responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to reach out directly if you'd like to discuss this experience in greater detail. Respectfully, David Slebodnick - General Manager - 7034941800

Mar 13, 2023 -

garry responded

Hi David , I tried reaching on your number and it looks like people on front desk were not aware of your name David Slebodnick, after few forward, they sent me to voice mail of David and I left voice message, not sure if was yours or someone else, you can ping me when available , if not in office meeting i will answer your call . My number is 732 432 3222, Thanks Garry

March 11, 2023

This dealership is great. The personnel were professional and courteous. Victor is an outstanding manager who met all of my needs and requirements. More

by zim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Mar 14, 2023 -

Toyota of Woodbridge responded

We appreciate you leaving Victor and Toyota of Woodbridge this five-star rating! We hope you visit us again! Thank you!

March 10, 2023

Very serviceable will recommend every one to come to Toyota Woodbridge dealers to buy cars More

by Solaryea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Mar 13, 2023 -

Toyota of Woodbridge responded

We're honored to receive your support! Take care and we'll see you again next time here at Toyota of Woodbridge!

March 08, 2023

Very good service, Hugo Cajina is the best advisor taking care of my cars the 2 Corolla and a Sienna working at best More

by ronaldlembi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Cajina
Mar 09, 2023 -

Toyota of Woodbridge responded

We appreciate your trust in Hugo and our team to provide five-star care to your Toyota Corollas and Toyota Sienna, Ronald! We look forward to assisting you again next time! Thank you! - Toyota of Woodbridge

Mar 09, 2023 -

ronaldlembi1 responded

Thank you! All my cars are in good shape thank to you guys for your great efforts

March 08, 2023

I would have give 5 stars but the young man that I turned my keys over to never attempted any type greeting. He had AirPods in I spoke he said nothing and filled out the form and handed to me and walked away More

by harrytyrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad was great I don’t know the others
Mar 13, 2023 -

Toyota of Woodbridge responded

Thank you for taking the time to leave us a review. We appreciate the feedback and will make sure it gets addressed with the appropriate members of our team. Take care and please don't hesitate to reach out if we can be of service again in the future. Respectfully, David Slebodnick - General Manager - 7034941800

March 05, 2023

Margaret is courteous and professional. She informs me of all issues with my vehicle. Very knowledgeable and explains everything in detail from specials to the best options for my vehicle. More

by julyjune7363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Mar 07, 2023 -

Toyota of Woodbridge responded

Thank you for taking the time to share this wonderful feedback with us! We're so glad Margaret continues to earn your support and we'll be sure to let her know how much you appreciate her excellent service. Take care and thanks again for your business, from all of us here at Toyota of Woodbridge!

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