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Lustine Toyota - Service Center

Woodbridge, VA

4.5
816 Reviews

816 Reviews of Lustine Toyota - Service Center

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August 15, 2021

Normally excellent service, quick and informative. My only problem with my last visit was that I had to wait for more than 3 hours. If I'd known in advance how long it would take, I would have requested More

by robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Aug 16, 2021 -

Toyota of Woodbridge responded

Thank you for the kind words and 5-star rating!

August 08, 2021

Quality of work is good, I always think the prices are too high, but sometimes you get what you pay for. I’ve taken my car to other places and continue to have problems. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Aug 09, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback and 5-star rating!

August 07, 2021

Excellent customer service from J. Rodrigeuz, and other staff members .. Every one professional. . and courteous. Need to do away with 25 words and you may have more reviiews. More

by R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Rodrigeuz, Victor Bassey, Chrissy Cokinos, Alex Garcia
Aug 09, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback and 5-star rating!

July 25, 2021

Mr. Alexander Garcia took the time to help verify my warranty coverage prior to my arrival at Lustine Toyota. He personally called me to review this information and other vehicle information as well. Ha More

by Pablo Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jul 28, 2021 -

Toyota of Woodbridge responded

Thank you so much for the 5-star rating! We are so glad to hear that you had a great experience with Mr. Garcia! We greatly appreciate your review!

July 24, 2021

This Service appointment was for my routine vehicle inspection and oil change. As always the Staff was professional, courteous and I was on the road in less than an hour. More

by CindyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Jul 28, 2021 -

Toyota of Woodbridge responded

Thank you so much for the 5-star rating! We really appreciate it!

July 19, 2021

Excellent customer service. Prompt service, and detailed reports. Why does this have to be 25 words? There isnt much to talk about. The service is always great. More

by Kippn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos, Alex Garcia
Jul 21, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback!

July 10, 2021

Brad Danzig was very prompt and professional. He also had a good sense of humor that I appreciated very much. Happy with the service I received. More

by hyltonsjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Jul 12, 2021 -

Toyota of Woodbridge responded

We appreciate your feedback!

July 08, 2021

My service rep Barry Basson has been great, and always looks after taking care of all my car service needs in the time requested, always done on time . More

by lorij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Basson
Jul 09, 2021 -

Toyota of Woodbridge responded

Thank you so much for the awesome feedback! Let us know if you need anything in the future!

July 01, 2021

The Customer Service at the service center was superb, Mr. Victor was great; he explained every possible issue to my car. I appreciate his explanation and offer to re-schedule the repair with him at my co More

by Ghufran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Jul 02, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback regarding your experience with Victor! Please let us know how we can help in the future.

June 30, 2021

Been using Lustine to service my two vehicles for years. I always use Alex Garcia as my service manager. He provides excellent communication and handles the services well. I get a fair recommendation of More

by wjkiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jul 01, 2021 -

Toyota of Woodbridge responded

Thank you so much for the great feedback! We cannot wait to continuously serve you!

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