Lustine Toyota - Service Center
Woodbridge, VA
816 Reviews of Lustine Toyota - Service Center
Service Appointment 03/11/19 I made a routine maintenance service appointment this morning online. Convenient & fast. Got an appointment for 8:30am same day! I was online at 6:30 I made a routine maintenance service appointment this morning online. Convenient & fast. Got an appointment for 8:30am same day! I was online at 6:30am. Bryan Frye our service consultant was very nice & took care of me right away. Clean environment & friendly personnel. Much better than my last visit which was annoying due to all the noise from TV's in the waiting room being turned up & multiple people on their phones. More
Recall service Done quickly and with friendly customer interaction. About forty-five minutes to do software upgrade and run a diagnostic on the engine. I was quite p Done quickly and with friendly customer interaction. About forty-five minutes to do software upgrade and run a diagnostic on the engine. I was quite pleased with the service. More
Reliable and Friendly My Toyota service person Simon, is always pleasant to work with. He is always kind and good at answering or finding the answers to my questions & or c My Toyota service person Simon, is always pleasant to work with. He is always kind and good at answering or finding the answers to my questions & or concerns. More
aprreciate the concern of my car My Check engine light was on and it took about 3 hours for them to find it. They fixed it. Since it wasn't an easy find, I appreciate that they truly My Check engine light was on and it took about 3 hours for them to find it. They fixed it. Since it wasn't an easy find, I appreciate that they truly concerned about finding it. More
Service rating is FIVE STAR The server that was provided to me was a FIVE STAR. The service manager was able to get me in and out sooner then expected. Thanks The server that was provided to me was a FIVE STAR. The service manager was able to get me in and out sooner then expected. Thanks More
Excellent service provided by Alex Garcia 3/8-9/2019 I brought y 2002 Camry in for service on 3/9/2019 and Alex Garcia provided outstanding service, and managed the process on Friday and Saturday to ensu I brought y 2002 Camry in for service on 3/9/2019 and Alex Garcia provided outstanding service, and managed the process on Friday and Saturday to ensure complete and reasonably-priced results. More
Emissions inspection text. I came in this morning with time against me and Mr. Connor made sure that I was out of there in good time. Life saver. I left there as a very satisfie I came in this morning with time against me and Mr. Connor made sure that I was out of there in good time. Life saver. I left there as a very satisfied customer. Thank you Mr. John Connor. More
Outstanding--Toyota Service and Emissions Inspection Called Thursday to check if I could bring in my trusty 158,000 mile Highlander for servicing, new battery, and emissions test on Friday. Worked again Called Thursday to check if I could bring in my trusty 158,000 mile Highlander for servicing, new battery, and emissions test on Friday. Worked again with Mr. John Bandy, Assistant Service Manager, who is absolute professional, upfront, and provides first rate management of the systems/equipment checks and the service performed on the vehicle. Thanks and kudos to John Bandy. More
Toyota service I got an appointment very quickly. We had 2 warranty jobs and a regular service on one of the cars . Everything was done as quickly as possible. Chris I got an appointment very quickly. We had 2 warranty jobs and a regular service on one of the cars . Everything was done as quickly as possible. Chrissy Cokinos is great. She always gets the job done. More
Outstanding My six month follow up on my new 2019 Toyota Tacoma was excellent. The customer service consultant, Bryan Frye provide an outstanding service with gre My six month follow up on my new 2019 Toyota Tacoma was excellent. The customer service consultant, Bryan Frye provide an outstanding service with great follow up recommendation. More