Lustine Toyota - Service Center

I LOVE THIS DEALERSHIP !! Everyone at Lustine was wonderful !! Chrissy was so polite and knowledgeable and the technician , Freddy answered all my questions and took great care Everyone at Lustine was wonderful !! Chrissy was so polite and knowledgeable and the technician , Freddy answered all my questions and took great care of my car !! I highly recommend this dealership !! More

Reset check light Chrissy was able to explain a few examples of how the check light was sat off, and how checking all system and reset the light Chrissy was able to explain a few examples of how the check light was sat off, and how checking all system and reset the light More

Professional, prompt and welcoming Brad Danzig was incredibly professional. I came early for my service and he assured me that everything will be done in a timely manner and was comfort Brad Danzig was incredibly professional. I came early for my service and he assured me that everything will be done in a timely manner and was comforted when it was. Thank you. More

Wonderful Customer Service Simon was helpful and professional from the moment he was presented with my paperwork. He went out of his way to provide me with all of the informati Simon was helpful and professional from the moment he was presented with my paperwork. He went out of his way to provide me with all of the information I needed and went above and beyond to come to me and make sure I was comfortable ( I am on crutches) while I waited for my vehicle. More

Excellent Customer Service Brad was super helpful when my Prius auxillary battery failed. Was able to get a local tow company to jump start my car and drive it to the shop for Brad was super helpful when my Prius auxillary battery failed. Was able to get a local tow company to jump start my car and drive it to the shop for a diagnostic check. More

Fantastic service with short-notice appt. I took a chance and tried to line up a service appointment same-day. Victor told me to come on in and he would take care of me. He was 100% true to hi I took a chance and tried to line up a service appointment same-day. Victor told me to come on in and he would take care of me. He was 100% true to his word. He even took time to track down answere to a couple of technical questions I had. He went above and beyond to make sure I was taken care of, and I will absolutely call him any time I need to schedule anything at Lustine. More

All Expectations Met Alex is friendly, knowledgeable and always has the customer’s interests in mind. He has been my contact at Lustine for four or five years . Alex is friendly, knowledgeable and always has the customer’s interests in mind. He has been my contact at Lustine for four or five years . More

Identification and Repair Excellent response and service. Service Manager (Chrissy Cokinos) correctly diagnosed the problem over the phone, got me an appointment in a timely ma Excellent response and service. Service Manager (Chrissy Cokinos) correctly diagnosed the problem over the phone, got me an appointment in a timely manner that met my needs - the Techs confirmed her diagnosis while I waited and the problem (bad wheel bearing) was promptly fixed. More

Solid Workmanship Reliable pricing, knowledgeable workmanship, excellent customers service (Alex and Victor!). Keeps us in the family.. We have been here since..."Oh w Reliable pricing, knowledgeable workmanship, excellent customers service (Alex and Victor!). Keeps us in the family.. We have been here since..."Oh what a feelin"... Still a great place to shop and service autos. More

Fast service I moved to Fredericksburg and I will drive to Woodbridge to get my car service because Victor Bassey always takes good care of me. Thank. I moved to Fredericksburg and I will drive to Woodbridge to get my car service because Victor Bassey always takes good care of me. Thank. More