Lustine Toyota - Service Center

Top Notch Service Department The service rep (Vic) was a class act, and overall it was a pleasant experience. Everybody was friendly and efficient from the porter, to the service The service rep (Vic) was a class act, and overall it was a pleasant experience. Everybody was friendly and efficient from the porter, to the service rep, to the cashier. Great experience. More

Service Lustine has great service writers. Chrissy is very professional and keeps the customer well informed. I was given a rental car that was very helpful. Lustine has great service writers. Chrissy is very professional and keeps the customer well informed. I was given a rental car that was very helpful. More

Chrissy is the best she gets the job done right on time and at least the right price. I have been working with her for 10 years. she gets the job done right on time and at least the right price. I have been working with her for 10 years. More

Appointment on 5Feb Excellent service from Victor Bassey and service team. Oil change, front brakes, tire pressure sensor, cabin filter, and safety inspection. Was kept i Excellent service from Victor Bassey and service team. Oil change, front brakes, tire pressure sensor, cabin filter, and safety inspection. Was kept informed of all steps of service More

Great customer service I notice lots of improvement with new ownership. I have been a customer at Lustine for 5 years and customer service I received this time was definit I notice lots of improvement with new ownership. I have been a customer at Lustine for 5 years and customer service I received this time was definitely the best. Alex has always been very nice. I trust him with all the maintenance of my vehicle. Thank you, Alex! More

Great Experience My service experience was great. Mr. Bryant Jones gave me great advice concerning the repairs I was getting on my car. He was also very helpful, frien My service experience was great. Mr. Bryant Jones gave me great advice concerning the repairs I was getting on my car. He was also very helpful, friendly and courteous. More

Routine maintenance for a 2018 4Runner The Lustine dealership has always been friendly and responsive. My service advisor is the best! She is pleasant, always is thorough and makes great The Lustine dealership has always been friendly and responsive. My service advisor is the best! She is pleasant, always is thorough and makes great recommendations. She follows up with the ongoing maintenance and keeps me advised concerning any issues and the time remaining for the work. Sales associates and the financial personnel are friendly and helpful; no real pressure to purchase, but obviously caring on an individual basis. More

caring for customer I was not happy with the 24 months or 20,000 miles contract, because I have reached 24 months but only at 12,000 miles, and was asked to do the 20,00 I was not happy with the 24 months or 20,000 miles contract, because I have reached 24 months but only at 12,000 miles, and was asked to do the 20,000 miles service, in which I have just had my 15,000 miles service done two weeks ago. Chrissy was able to go out of her way to find out that I was covered through 55,000 miles and gave me an oil change Way to go!! More

Very good customer service Mr. Jones was very courteous and very friendly, He also let me know that I could personally call him to set up my next service. Mr. Jones was very courteous and very friendly, He also let me know that I could personally call him to set up my next service. More

Oil Change Great customer service at Lustine Toyota in Woodbridge, Virginia. The service department very organized with a delightful service staff. I would com Great customer service at Lustine Toyota in Woodbridge, Virginia. The service department very organized with a delightful service staff. I would come back again. Thank you. More