Lustine Toyota - Service Center
Woodbridge, VA
816 Reviews of Lustine Toyota - Service Center
Caring Customer Service I have been bringing my Prius in for scheduled maintenance since I purchased it from Lustine Toyota in 2004. Chrissy Cokinos is my go to service depar I have been bringing my Prius in for scheduled maintenance since I purchased it from Lustine Toyota in 2004. Chrissy Cokinos is my go to service department rep. She always takes the time to listen and provides service only for what I need. Chrissy always makes sure that I take advantage of every savings available. I appreciate her pleasant demeanor, for always fitting me in whenever my car needs service and especially for finding me the best deals for the service I need. Thanks Chrissy!!! More
Ten years of great service Chrissy is always responsive, efficient, honest, and makes sure my service experience has been 100% satisfactory, and it always is!! She keeps me com Chrissy is always responsive, efficient, honest, and makes sure my service experience has been 100% satisfactory, and it always is!! She keeps me coming back!! More
Outstanding service department Chrissy Cokinos has been advising me on maintenance of all three of my Toyota vehicles for a number of years and has always provided outstanding custo Chrissy Cokinos has been advising me on maintenance of all three of my Toyota vehicles for a number of years and has always provided outstanding customer service. She is very knowledgeable and goes out of her way to ensure I am aware of all my repair, replacement, or servicing options. In fact, we don't take our vehicles in until we know Chrissy is available to oversee the work. More
GJohnson I have been coming to Lustine Toyota for almost 10 years because of how satisfied I am every time the Service Department performs maintenance on my ve I have been coming to Lustine Toyota for almost 10 years because of how satisfied I am every time the Service Department performs maintenance on my vehicle. My primary contact is Chrissy Cokinos and she is thorough, professional, pleasant and works to keep a customer informed of their car's needs---when a repair NEEDS to be made and when a service can wait for a future visit. She's on top of any discoveries the technician makes and keeping a customer abreast of this and allowing them to authorize before proceeding or advising on options if they're not sure their budget can accommodate. Because of her advice/recommendations, the routine maintenance performed on my Camry at Lustine's service department has kept it on the road with never a problem or breakdown. Thank you Chrissy! More
Chrissy Cokinos Chrissy has been my service adviser for many years and is always helpful and friendly. She gets my Camry serviced quickly and always finds a discount Chrissy has been my service adviser for many years and is always helpful and friendly. She gets my Camry serviced quickly and always finds a discount coupon to assist with lowering the cost. I recommend her to anyone with a Toyota service need. More
Flat tire assistance Chrissy has been service representative for me for several years and has always provide excellent advice on options to consider when questions arise r Chrissy has been service representative for me for several years and has always provide excellent advice on options to consider when questions arise regarding the reason for my visit. The most recent visit was for a problem with a loss of air pressure in one of my tires. She entered my problem into the computer network and my vehicle went into the shop for service. Chrissy continues to be my preferred customer service representative. More
Amazing Service Department Alex is the most amazing customer service rep ever. He is patient and willing to work with you on any car issue you have. Besides the wait to get the Alex is the most amazing customer service rep ever. He is patient and willing to work with you on any car issue you have. Besides the wait to get the car serviced everything in my experience was great. More
Great service every time Chrissy is the reason I've been coming to Lustine for years to have my vehicle serviced. I've received great service every time and she always makes i Chrissy is the reason I've been coming to Lustine for years to have my vehicle serviced. I've received great service every time and she always makes it a pleasant experience. This last time I took advantage of the shuttle ride to get some Christmas shopping done at the mall. When a problem came up with my vehicle, she was right on top of it and called me before proceeding further with the service. When I returned from shopping everything was handled. It's such a pleasure to work with someone who is so knowledgeable and passionate about her job. More
Great Service I'm very please with the fast service and the amount of care and attention I received when dealing with Lustine Toyota . My Service Advisor was very a I'm very please with the fast service and the amount of care and attention I received when dealing with Lustine Toyota . My Service Advisor was very attentive and helpful . More
The Best Service Starts with the Best Service Rep.-Mr. Jones I have been driving Toyota's since 1980 and have had my cars serviced all over the U.S. Bryant Jones rates #1 for customer service! He is prompt to r I have been driving Toyota's since 1980 and have had my cars serviced all over the U.S. Bryant Jones rates #1 for customer service! He is prompt to return my calls, schedules my service when its convenient for me, always offers a ride home or a loaner vehicle if the service will take time, tells me about specials, gives me accurate, unbiased information, and is especially sensitive to my budgetary constraints. He is extremely trustworthy and the only service rep with whom my husband and I have been thrilled. Bryant makes me feel like I am a family member and he makes sure I get the best service at a reasonable price. Thank you Bryant and Lustine Toyota. You make having my car serviced an enjoyable experience. More