Lustine Toyota - Service Center

Excellent Service Experience Thank You to the Lustine Service Team, especially Victor Bassey. Another, and continuing, excellent service experience today. Well Done to all. Kee Thank You to the Lustine Service Team, especially Victor Bassey. Another, and continuing, excellent service experience today. Well Done to all. Keep up the good work! More

Victor Bassey - Excellent Customer Service!!!! I have worked with Victor Bassey over two years. The attitude is always positive with a smile that will cheer you up regardless of how your day is. I have worked with Victor Bassey over two years. The attitude is always positive with a smile that will cheer you up regardless of how your day is. He very attentive to my requests, answers all my questions and respects my time. Such an asset to Lustine!!! More

I have been dealing with Mr. Bryant Jones since on my Toyota Tacoma basically for the last 3 or so years. Mr. Jones is one of the best service advisors that I have come accross. He is very professional Toyota Tacoma basically for the last 3 or so years. Mr. Jones is one of the best service advisors that I have come accross. He is very professional, takes his job serious, courteous, and family oriented. I know that I am going to get the up-most respect and honesty from Mr. Jones. I have seen my share of dealerships, auto mechanics, etc. and I must say, Mr. Jones and his team have been exceptional to me and my vehicle - And this coming from someone who has close friends in the auto mechanic industry. I am very picky as to who works on my vehicles - and for the longest time it was only my good friend who works at a mechanic shop in Woodbridge. SInce, 2009, I now have two people to take my vehicle to, and the other is Mr. Bryant Jones. Thanks for everything Peter Celio More

An excellent automobile service experience, again--24 February 2014. Well Done, again, to Victor Bassey and the Dealership supporting Team! Thanks to all of you from the, ...Anderson Family February 2014. Well Done, again, to Victor Bassey and the Dealership supporting Team! Thanks to all of you from the, ...Anderson Family More

Victor is the best! Everyone needs a Victor in their lives. We own 2 Toyotas so I am in the dealership every couple of months for oil changes. He makes sure I an in and out. He always explains what was lives. We own 2 Toyotas so I am in the dealership every couple of months for oil changes. He makes sure I an in and out. He always explains what was done to my vehicle. He never tries to sell me things I don't need done. However when I do need something more then an oil change he explains why thoroughly so I understand. More

Took my wife's Camry to Lustine for scheduled service today. Lustine staff did a great job. Person I had primary face-to-face contact with, of course, was Service Advisor Victor Bassey--coordinator of today. Lustine staff did a great job. Person I had primary face-to-face contact with, of course, was Service Advisor Victor Bassey--coordinator of the Outstanding Service provided. It's not the first time I've written with a commendation for Mr Bassey. He's passionate in his concern for client service, but obviously loyal to his dealership and Toyota. This, I believe, makes him special--and an Asset to All. ...Roy A. sends More

Thank you so much Lustine Toyota Service and "Jose Avila". I never ever seen before this guy... he was very very nice response. I visited Lustine Toyota Service couple weeks ago. I met him(Jose A Avila". I never ever seen before this guy... he was very very nice response. I visited Lustine Toyota Service couple weeks ago. I met him(Jose Avila). He was very nice response to customers. My mom has 2003 sequia. this vehicle had a 3 recalls. Jose was booked in manassas miller toyota service. Miller toyota service guy told me that needs to be replaced the pad and rotor. but we did no take.... Because....My mom wanted to do a service to the Jose. So we came here and pads and rotors have been replaced. My mom used to be dont trust dealer. Since we met him.....we has been changed.... Again...Thank you so much Jose and Lustine Toyota service team..... More

Tim Shanahan has been my service rep for many years. He is honest and very pleasant to talk to. I trust him with his advice regarding repairs and maintenance of my 4runner. He will go the extra mile to e is honest and very pleasant to talk to. I trust him with his advice regarding repairs and maintenance of my 4runner. He will go the extra mile to extend personal service. On one occasion, he personally replaced the windshield wiper of my Toyota. I thought that was an excellent service! Tim is an asset to the company. More

My assigned service adviser was out, in a training class. Mr Jones quickly seized the opportunity to be pro-active,he offered his assistance and ensured I was well take care of. I appreciated his friendly Mr Jones quickly seized the opportunity to be pro-active,he offered his assistance and ensured I was well take care of. I appreciated his friendly professional attitude and his willingness to go out of his way to assist me. Thanks! More