Toyota on Edens
Northbrook, IL
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Great service Service department has kept my 13 year Prius humming. Most recently major work coordinated by Alex Cortez. Looking forward to working with him fo Service department has kept my 13 year Prius humming. Most recently major work coordinated by Alex Cortez. Looking forward to working with him for next 13 years. More
Purchase Just purchased a used Toyota and Julianna did a great job for me. She worked hard with the sales manager to get the price I wanted. She made the trans Just purchased a used Toyota and Julianna did a great job for me. She worked hard with the sales manager to get the price I wanted. She made the transaction very quick and easy. I would definitely work with her again! Thanks! More
I waltzed into the service department at 9:15 this morning with no appointment and got a royal welcome from Reggie! He took me right away, and I left after only slightly over an hour with an oil chang morning with no appointment and got a royal welcome from Reggie! He took me right away, and I left after only slightly over an hour with an oil change, tire rotation, and safety check done! Fabulous service! More
Prompt, excellent service Reggie Price was my service advisor - I always schedule with him because he really takes care of his customers. Today was pretty inexpensive, but Reg Reggie Price was my service advisor - I always schedule with him because he really takes care of his customers. Today was pretty inexpensive, but Reggie pointed out that certain service items were approaching the "yellow" zone and may need to be addressed during my next service appointment (or the service appointment following the next one). I really appreciate that so that I can plan my budget accordingly. And, he was good about applying the coupons that I brought so that my current service appointment was as easy on my wallet as it could be. Thank you Reggie! More
15k check up The service was done on time and everything was completed as discussed. Fast/friendly staff and comfortable waiting area. This is exactly what i wan The service was done on time and everything was completed as discussed. Fast/friendly staff and comfortable waiting area. This is exactly what i want from a service dept. I highly recommend! More
Michael Sullivan was great! Michael Sullivan was really helpful and knowledgeable - there were no surprises and he was efficient and thoughtful when discussing my repairs with me Michael Sullivan was really helpful and knowledgeable - there were no surprises and he was efficient and thoughtful when discussing my repairs with me. He also helped me understand the history of repairs with my car. More
Reggie is the best service writer I’ve ever worked with. He’s been my service writer for fifteen years and has always taken such good of my cars and my family. The service is always well done, right the fir He’s been my service writer for fifteen years and has always taken such good of my cars and my family. The service is always well done, right the first time and never takes too long when I wait. More
Positive service experience Reggie in the service dept has been taking care of me for years and continues to do a great job. he is always friendly and helpful and makes sure that Reggie in the service dept has been taking care of me for years and continues to do a great job. he is always friendly and helpful and makes sure that I have a ride to work if I'm leaving the car there for service. he's got my car running great. More
Wanted to say thank you to Alex on my experience at the dealership . Very professional and explained everything properly regarding my car . Wish everybody was like Alex !!!! dealership . Very professional and explained everything properly regarding my car . Wish everybody was like Alex !!!! More

