Toyota on Edens
Northbrook, IL
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Great and Fast Service! One of the best dealerships I've been to because of how easy and fast it was to buy the car. I appreciate it that Julianna Sapozhinkov was a great sal One of the best dealerships I've been to because of how easy and fast it was to buy the car. I appreciate it that Julianna Sapozhinkov was a great sales consultant and communicated greatly. More
Nice and easy Everyone was so friendly and we were able to find a car that fit our needs and our budget without hassle! Great customer service all around! Everyone was so friendly and we were able to find a car that fit our needs and our budget without hassle! Great customer service all around! More
Finally we found the car we were looking for Me and my wife were looking for a new RAV4 model. The problem was that we couldn’t find the colour we liked (Mica Aqua). We already looked through sev Me and my wife were looking for a new RAV4 model. The problem was that we couldn’t find the colour we liked (Mica Aqua). We already looked through several Toyota dealerships. Our last try was Northbrook dealership. Many thanks to an agent Julianna who assured us and told that such car is available. Julianna is very positive, easygoing, responsible and very approachable person and she made the whole buying process pleasant and smooth. We felt that we were really taken care of. Thank you so much for your help! More
Excellent service Alex and Julianna were great sales representatives. Both worked to make sure all my requests were completed. They were both very friendly, courteous Alex and Julianna were great sales representatives. Both worked to make sure all my requests were completed. They were both very friendly, courteous and professional. More
Like family I purchased a used Toyota Camry from Northbrook Toyota. Alex and Damien were wonderful throughout the buying process - Alex recommended the perfect ca I purchased a used Toyota Camry from Northbrook Toyota. Alex and Damien were wonderful throughout the buying process - Alex recommended the perfect car for me and during the test drive I fell in love with the car! This is an honest dealership who will recommend you cars based on YOUR needs. Everything was handled quickly and smoothly and everyone was so helpful, including Julianna. I walked out with the car keys in a few hours. I am very happy I came here. More
Positive Experience what car buying should be Julianna, Manny and Damian are all professionals and were courteous from start to finish in purchasing Toyota for my wife. Julianna score extra point Julianna, Manny and Damian are all professionals and were courteous from start to finish in purchasing Toyota for my wife. Julianna score extra points in sharing some European treats that my pregnant wife enjoyed. Will happily return to purchase another vehicle from this team. They were fair, went the extra mile in explaining functions of car and getting us most competitive rate. Cheers! More
Great buying experience Larry Breitman was a great salesperson to work with during and after the sale. Larry walked me through the purchase process and on scheduling added fe Larry Breitman was a great salesperson to work with during and after the sale. Larry walked me through the purchase process and on scheduling added features with the Service Department. He made the process easy. More
Great experience - low pressure - great deal Our experience with Northbrook Toyota is really our experience working with Larry - from initial visit to the visit we purchased our vehicle to the ve Our experience with Northbrook Toyota is really our experience working with Larry - from initial visit to the visit we purchased our vehicle to the vehicle delivery. Larry was very professional, knowledgeable, and low pressure. I spend a good amount of time with Larry during the delivery of our vehicle with Larry answering all my questions and showing me all the features of our new Highlander. I stopped back with my wife the next day to drop off our title for our trade-in and my wife had a few questions in what turned out to be, for all practical purposes, the delivery all over again. Larry spent another 30 minutes answering my wifes questions and going over the many of the features of our new vehicle. Also, working with the finance purson the night before was very easy and low pressure. Nothing negative to say - overall a positive experience. More
Charged me much more than they promised They quoted me a price of $27,500 for a Toyota Prius, but ended up charging me $29,800! When I went to the store, I showed them what they quoted me, a They quoted me a price of $27,500 for a Toyota Prius, but ended up charging me $29,800! When I went to the store, I showed them what they quoted me, and they agreed. But, when I look at the bill, it shows 29,800. So I returned, but their reply was "nothing can be done". More
Good to Great new car purchase experience The Salesperson was great to work with. She reviewed the various RAV4 cars available on site and the options available with each vehicle Finance wa The Salesperson was great to work with. She reviewed the various RAV4 cars available on site and the options available with each vehicle Finance was very efficient and friendly in filling out the paperwork and making the car buying process easy. I was most impressed with the salesperson as she took time once the sale was complete to explain all of the features of my new purchase and set up the phone and bluetooth. I must have been in the dealership no more than 1.5 hours to complete the entire purchase. Very efficient crew. More

