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Toyota on Edens

Northbrook, IL

3.1
406 Reviews

1530 Frontage Rd

Northbrook, IL

60062

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Showing 406 reviews

April 13, 2018

Toyota I’ve been waiting for the last two weeks for the floor mats and bed liner and I still don’t have any answer.Every time I call I get the same answer wh More

by Mbotezatu27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Graham, Julianna Sapozhnikov
May 18, 2018 -

Toyota on Edens responded

We appreciate you writing in and providing your feedback. We do sincerely apologize for the confusion surrounding the situation. We made a deal with you on your truck and while you were waiting with our finance department you added the bed liner and floor mats. We never charged you for either item nor did we write up a WE OWE slip for either of them. In speaking with you since you have confirmed that you were never charged for either item. We are truly sorry for any confusion and would happy to discount the items for you. Please feel free to reach out so we can work with you on getting you these items for your vehicle. Have a great day!

April 12, 2018

Excellent! My husband and I needed a new car for an upcoming road trip. We arrived at the dealer late and near closing time but Julianna and team were very acco More

by jhnaun31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianna Sapozhnikov, Chad Mulholland
April 06, 2018

Alex is EXCEPTIONAL! This is the second car we buy from Alex. Our first experience was excellent so we knew right away where to go when we decided to buy a new car instea More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kazhdan, Chad Mulholland
March 31, 2018

Dimitry Ask for Dimitry Fuklev he is literally the man . I had a price in my head and he matched it Right off the bat . Everyone knows Car hunting is just as More

by aahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitry Fuklev
March 28, 2018

Excellent! My wife and I had a great experience at Northbrook Toyota. Julianna Sapozhnikov was our salesperson, and we were satisfied with her service. She was w More

by aris04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianna Sapozhnikov
March 26, 2018

Continued Great Experiences This was our third car purchased at Northbrook Toyota. We expected, and received, great service. Alex Kazhdan was our salesperson. He was truly exc More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kazhdan
March 25, 2018

Great experience This dealership was very great to work with. They made the process of buying a car easy and affordable!! I will definitely come here again. More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jimenez
March 25, 2018

Another great experience Our family had a great experience buying a car today. Our salesperson, Eric Toalson, was well informed, friendly and respectful. He was not pushy and More

by MRed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mulholland, Eric Toalson
March 24, 2018

Used car Never had such a great experience before . Meet with Julianna Sapozhnokov and what can I say warm and honest Pearson . Even I knew she is new there sh More

by Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianna Sapozhnikov, Andrew Low
March 23, 2018

Dealer was very honest and delivered car as promised Finance department was very prompt . salesman was knowledgeable about vehicle and conducted himself with integrity. They delivered vehicle on time and More

by Buffalo grove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Galvin, Eric Toalson, Anthony Pociask
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