
Toyota on Edens
Northbrook, IL
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Extremely Satisfied Prius 4 Customer I was very impressed with the dealership, they were immediately attentive but not over bearing. They display a culture that shows respect for the cust I was very impressed with the dealership, they were immediately attentive but not over bearing. They display a culture that shows respect for the customer with the goal to make the customer happy. Very refreshing. I will recommend this dealership to all of my friends and family. My interest was comparing the Prius to Camry Hybrid. I visited on Saturday, and Anthony Jimenez took care of me, started with the Prius test drive and he was extremely helpful in describing the features (lots of electronics to see). then moved on test drive of Camry and again, he was very helpful. In the end, I decided on the Prius (but a difficult choice). I told Anthony I hate negotiating and want their best price. He brought in the Sales Manager Andrew Low was also great (He seemed interested in me being happy and wanted feedback on my interaction with Anthony - a supportive manager) and gave me an offer that I accepted late Monday night as I believed it was extremely competitive based on doing my homework. Finally, I told Anthony I didn't want to hang out in the dealership long for the purchase, he arranged most of the paperwork so when I arrived on Tues night, I was out quickly. Finally, Damien Gavin, Dir of Finance, was involved in the end of the deal and clearly talked with Anthony as he carried out his part very effectively, again no high pressure for add-ons I was not interested in and happy with his explanation of the extended warranty and maintenance package for me to make the decision that was right for me. All positive! This team left me smiling as I drove down the street in my new wheels More

Positive Process went smoothly but would suggest streamlining the purchase time shorter. Larry was knowledgeable and professional and very patient. He took th Process went smoothly but would suggest streamlining the purchase time shorter. Larry was knowledgeable and professional and very patient. He took the time to make sure I knew the new car’s working system. More
Fast and Fair This dealership distinguished itself by being responsive to my needs. I did not have a lot of time to spend at the dealership, so Alex had the keys re This dealership distinguished itself by being responsive to my needs. I did not have a lot of time to spend at the dealership, so Alex had the keys ready for the cars that interested me. He also arranged for my trade-in to be appraised while we were test driving cars, so that was done by the time we got back. I went to the dealership because they advertised the nicest example of what I was looking for at the lowest price. They made a fair offer for my trade and were receptive to my offer, which was a bit lower than their asking price. Overall, it was a very positive experience. I didn't feel manipulated or forced to spend more time there than I wanted to. The car I bought was delivered in immaculate condition, which is always nice. Overall, I would recommend this dealership to someone looking for a no-nonsense vehicle transaction. More

Great sales person, Larry B. Larry was a terrific sales person. The entire process was smooth as a dime. Not one issue! It was a total PLEASURE working with this dealership. Ge Larry was a terrific sales person. The entire process was smooth as a dime. Not one issue! It was a total PLEASURE working with this dealership. George, the finance person was right on target! Everything organized without a hitch. Total smooth and delightful transition from old car to Brand New 2018 top of the line Corolla! Drove out of the parking lot feeling happy and pleased. Will return for service.....100 per cent sure! Many thanks🙃 More
Great Salesperson Northbrook Toyota was a very professional dealership. They do all the sales and tax documents for you. The car was in optimal condition. Julianna help Northbrook Toyota was a very professional dealership. They do all the sales and tax documents for you. The car was in optimal condition. Julianna helped me get my new car, she was so helpful and nice, had all the documents ready for me to sign. Would recommend buying from her. More
Easy and fair Alex K contacted me after I inquired about a trade and purchase. He had the car waiting for a test drive when I arrived. Went for a drive, talked pric Alex K contacted me after I inquired about a trade and purchase. He had the car waiting for a test drive when I arrived. Went for a drive, talked price and made a deal. No secrets, nothing hidden and I feel I got a good deal. More
we knew what we wanted so it was easy, simple and direct. We've purchased from this location previously. It's convenient, they're courteous, the service department is very reliable and our sales person this We've purchased from this location previously. It's convenient, they're courteous, the service department is very reliable and our sales person this time was very efficient and professional. More
Julia was very helpful without pressuring us! Julia was very warm, knowledgeable and patiently supported us as we explored options and made our final decision. I recommend her/this dealer to anyo Julia was very warm, knowledgeable and patiently supported us as we explored options and made our final decision. I recommend her/this dealer to anyone! More
Excellent deals Helpful staff and agent helped us very helpful and knowledgable very good attitute, confident worked good deal for my very first car.recommond Helpful staff and agent helped us very helpful and knowledgable very good attitute, confident worked good deal for my very first car.recommond to friends. More
julianna is very warm and accomodating very warm and pleasant accomodating hospitable they welcome us pretty good until the last minute we enjoyed talking to the people who worked with us very warm and pleasant accomodating hospitable they welcome us pretty good until the last minute we enjoyed talking to the people who worked with us More