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Tracy Chrysler Dodge Jeep Ram
Tracy, CA
21 Reviews
Welcome to Tracy Chrysler Dodge Jeep RAM
Your preferred Tracy car dealership in California. We are pleased to bring you an impressive selection of both new and used cars in Tracy, CA. We are confident that we can help you find exactly what you're looking for when shopping for new cars, trucks, and SUVs.
Count on our highly-trained service technicians at our state-of-the-art facility to assist with scheduled maintenance and our parts department to bring you all the genuine parts and accessories you desire.
Tracy Chrysler Dodge Jeep RAM embraces convenience, which is why our interactive web platform gives you the tools you need to browse new or used cars in Tracy, CA, apply for financing, schedule service, and more. Visit Tracy CDJR for a stress-free, car-buying experience today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 21 reviews
July 18, 2025
I highly recommend this Dealership. I can only rate the Service Department and I have not had any problems with them. I can only rate the Service Department and I have not had any problems with them. More
by H2O Dawg
Employees Worked With
July 03, 2025
Bought the truck from here the came with lifetime warranty, at 114000 miles trans went out, they replaced it promptly without hassle, had a slight mishap with with fluid levels in The transmission bu warranty, at 114000 miles trans went out, they replaced it promptly without hassle, had a slight mishap with with fluid levels in The transmission but the corrected it and washed the truck for me More
by simplestarnes
Employees Worked With
Mike
June 03, 2025
Customer service was great. Much different than past experiences. The service team was great and went out of their way to help me. Recommended! Much different than past experiences. The service team was great and went out of their way to help me. Recommended! More
by saternus2003
April 27, 2025
Communication and honesty would be appreciated. If someone comes in suggesting a new battery is needed, and you believe that the check engine lights could be caused by a low voltage battery, perhap If someone comes in suggesting a new battery is needed, and you believe that the check engine lights could be caused by a low voltage battery, perhaps suggest just a simple replacement instead of all the diagnostics rendering nearly $1,000 for what was a low battery. Your service people should help customers solve problems, not seek to charge as much money for simple services as possible. Mike Ayers also wouldn’t work with me on the exorbitant expenses. Only Carlos was willing to throw me a bone by knocking off $100. I also had to rent a car for a few days at the cost of $185. Another fee that could have been avoided. In the end, I felt like Tracy Dodge didn’t help me with what they knew, and intentionally put my truck through unneeded and unnecessary diagnosis to run up the bill for a simple battery replacement. I will never set foot in your dealership again, and will be sure to let others know what happened to me there. I am extremely disappointed and annoyed that I feel more like a victim than a customer. More
by JP
Employees Worked With
August 16, 2024
BEWARE CUSTOMERS DONT BUY FROM THIS DEALERSHIP! we take the time to write review so other people don't experience what we had to. This dealership is horrible with customer service after you sig we take the time to write review so other people don't experience what we had to. This dealership is horrible with customer service after you sign on the dotted line. bought my car on 7/25/24 I left the car at the dealership so that some repairs could get done. after several weeks went by and no communication I called the sales person Rex to find out what was going on. he brushed me off with no explanation as to what was going on with the repairs. He promised to call me back never heard back from him. I left several messages for the general and sales manager Saidu and Fasile, NO RETURN CALLS! on 8/15/24 I received a call from the service department letting me know my car was done, So I drove from Sacramento to Tracy only upon arrive I was told that the car would not start. if you can't fix the car take it where it can be fixed. The sales person or management never came out to talk to me. There are so many good dealerships out there don't waste your time with this one Or you will regret it. This is my review for the staff. Rex sales- poor communication rate him a 0 Saidu management - poor with communication and management rate him 0 Fasil management- poor with management rate him 0 More
by Frustrated Customer
Employees Worked With
is there a zero rating because that what the salesperson Rex and management get
August 12, 2022
KYHIEM O’NEAL IS THE GUY AGENT SELLER IS AMAZING AND REALLY KIND GUY RECOMMEND THIS DEALER AT ALL… I WILL BACK SOONER . EVERY ONE PLEASE COMING ASK FOR ONEAL SUPER RECOMMENDED I HOPE THIS CAN HELPED ANO REALLY KIND GUY RECOMMEND THIS DEALER AT ALL… I WILL BACK SOONER . EVERY ONE PLEASE COMING ASK FOR ONEAL SUPER RECOMMENDED I HOPE THIS CAN HELPED ANOTHER BUYER. More
by davidvaldivia14
Employees Worked With
O’Neal, DAS Reputation Management
April 05, 2022
BEWARE! The salesmen are literally liars. Texted me to tell me a car sold knowing it did not. Sent me pictures of a vehicle I wanted because I was out of sta The salesmen are literally liars. Texted me to tell me a car sold knowing it did not. Sent me pictures of a vehicle I wanted because I was out of state. Told the sleezy used car salesman I wanted to purchase the car. He messaged me 3 hours later letting me know it sold. Called the dealership, talked to another skeezy used car salesman who told me it was available and he knowingly lied to me because he wasn’t going to sell the vehicle out of state. A literal bunch of liars who waisted my time. DO NOT BUY FROM HERE. More
by Alyssa
Employees Worked With
DAS Reputation Management
March 31, 2022
The used car sale went pretty smooth. The problem started when finance manager tried to push the extended warranty and became rude when he didn't succeed. Since I was short on funds, he The problem started when finance manager tried to push the extended warranty and became rude when he didn't succeed. Since I was short on funds, he promised to delay sending the check to the bank by 2 days. NOPE. Next day the check hit the bank. Do not trust the guys. Good luck trying to talk to anybody in charge after the sale. At best I have received was an automated text from the number that will not accept any response. More
by steve.smia
Employees Worked With
DAS Reputation Management
