Back

Tracy Ford

Tracy, CA

4.5
115 Reviews

3500 Auto Plaza Way

Tracy, CA

95304

Directions

By Type

Showing 115 reviews

February 24, 2018

Good service good price Done business there before back in 06 like to keep my bus iness local friendly service fair pricing great service department would recommend this More

by Ric2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin dezilva
Jun 18, 2018 -

Tracy Ford responded

Thank you so much for your 5 Star Review and your continued business. We really appreciate it.

January 01, 2018

Gordon Wright I just bought a new used car 2016 Nissan murano. Gordon was awesome...fair....honest. he and the team were willing to work with me to finance at the More

by Danilady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Wright Leonard randall
Jun 18, 2018 -

Tracy Ford responded

Thank you so much for the 5 Star Review. We really appreciate it! Congrats on your Nissan Murano!

September 22, 2017

Service dept lacks care Dont bring your car here for ANY services or you will be sorry. My whole experience from writer to tech to cashier was so cold and callous it made me More

by FatherMcGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Sep 25, 2017 -

Tracy Ford responded

We are very concerned upon reading your review. Our customer relations associate would like to discuss your experience with you further at your convenience. Please email customerrelations@tracyford.com with your availability.

September 05, 2017

GREAT EXPERIENCE NO HASSLE, NO HIDDEN AGENDA, JUST SIMPLY GREAT SERVICE FROM LEONARD. EVERY QUESTION WAS ANSWERED HONESTLY AND SINCERELY. HE FOLLOWED UP ON EVERY DETAI More

by DEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEONARD
Sep 20, 2017 -

Tracy Ford responded

Thank you for the great review. Customer satisfaction matters most to us, so providing a no hassle experience each and every time is our goal!

July 29, 2017

Great cars and great people No one likes going into a dealership and buying a new car, but everyone here at Tracy Ford made it a walk in the park. They were more than helpful and More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabio
Jul 31, 2017 -

Tracy Ford responded

Congratulations Jake on your new purchase! We are happy to hear that you found the car of your dreams, and that Fabio helped you to get there! Please don't hesitate to reach out to Fabio if you have any questions, and congrats again!

June 02, 2017

excellent service I recently bought a used Toyota Tundra there were some issues with the vehicle which Tracy Ford was more than happy to take care of those issues, for More

by Tundra is a beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric,Steve,James, Brandon sales,Chris,Jeff , documentation finance, Al and Jonathan, service,all very professional and courteous
Jun 05, 2017 -

Tracy Ford responded

We appreciate you taking the time to leave the review and allowing us to earn your business. We strive for 100% customer satisfaction and we are glad we were able to achieve this with you. Congratulations on your purchase!

May 31, 2017

Great experience with our purchase Thanks to Darrin and the staff at Tracy Ford, we really like our new Escape. Darrin is an excellent salesman. Thanks again Darrin and Tracy Ford More

by Allen-clayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin
Jun 07, 2017 -

Tracy Ford responded

Allen - Congratulations on your new Escape! We appreciate you taking a moment to talk about your smooth, and hassle free experience with Darrin and our sales team. Please don't hesitate to reach out to Darrin in the future if you have any questions.

May 14, 2017

Great new car buying experience I was very pleased with the overall experience. After requesting email quotes for a 2017 Focus ST from over 20 dealers in the Bay Area, Tracy Ford had More

by STshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baker Salman
May 15, 2017 -

Tracy Ford responded

Thank you for taking a moment to share with us your positive and quick car buying experience. Congratulations on your new purchase! We appreciate your business and as well as taking the time to talk about the speed and efficiency of Baker your salesman and our Internet Sales department.

May 09, 2017

Great Commuter Car! Thank you, Donny Knowles, for making our car shopping experience a good one! We will definitely recommend our fam and friends to you. You gave great c More

by JayandAsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Knowles
May 10, 2017 -

Tracy Ford responded

Thank you so much for your positive review. We are glad to hear that Donny went above and beyond to make your buying experience comfortable and friendly! Congratulations on your new purchase!

May 09, 2017

Smooth and easy Came in a couple days ago to purchase a new car spoke with Randall and Jeff and met the general sales manager everybody treated me like family it was More

by Gerald. S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff , Randell
May 11, 2017 -

Tracy Ford responded

Thank you for sharing with us your positive experience with Randall and Jeff. We strive to treat all of our loyal customers like family, while also getting them the best deal possible. Congratulations on your purchase and welcome to the Tracy Ford family!