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Tracy Ford

Overview Reviews (114)

Tracy Ford | Page 4

Name: Tracy Ford
Address: 3500 Auto Plaza Way, Tracy, CA, 95304, US
Telephone: (209) 879-4723
Rating: 4.6

4.6

114 Reviews

3500 Auto Plaza Way, Tracy, California 95304

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Sales: (209) 879-4723

Service: (209) 879-4700

Parts: (209) 879-4700

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Tracy Ford

Tracy, CA

Overview

Reviews

4.6

114 Reviews

Call Dealership (209) 879-4723

3500 Auto Plaza Way

Tracy, CA

95304

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4.6

114 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (114)

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Sales: (209) 879-4723

Service: (209) 879-4700

Parts: (209) 879-4700

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Showing 114 reviews

August 05, 2023

SERVICE VISIT

He was very courteous, and he took the time to handle our situation regarding our oil change. situation regarding our oil change. More

by WENDY.PORTILLO2013

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Christian Schopf , Cynthia Luna

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August 04, 2023

SALES VISIT - NEW

Great, friendly staff all around. I’d recommend them to everyone who is in the marked for a vehicle. I’d recommend them to everyone who is in the marked for a vehicle. More

by DYLANSILCOX

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Joel Smith, Cynthia Luna

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Aug 04, 2023 -

Tracy Ford responded

Thanks for the recommendation!

August 01, 2023

SERVICE VISIT

Awesome job! Quick oil change! Thank you so much! Great team & warm welcomings! I love Tracy Ford! Quick oil change! Thank you so much! Great team & warm welcomings! I love Tracy Ford! More

by advencyn15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Cynthia Luna

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Aug 02, 2023 -

Tracy Ford responded

Thank you!

July 30, 2023

SALES VISIT - USED

Simo was helpful and persistent without being overbearing (as is the case with many car sales people). (as is the case with many car sales people). More

by PODROBINAK

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Simo

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Aug 02, 2023 -

Tracy Ford responded

Thank you!

July 30, 2023

SALES VISIT - NEW

My experience at Tracy Ford was excellent. Joel(Sales) was on point and quickly handled all of my requests. Joel(Sales) was on point and quickly handled all of my requests. More

by ROUND01

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Joel, Cynthia Luna

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Aug 02, 2023 -

Tracy Ford responded

Thank you for the 5-star review!

July 27, 2023

SERVICE VISIT

Service personnel named Robert is the best. Provided Speedy service. Kept me inform of my vehicles status. Provided Speedy service. Kept me inform of my vehicles status. More

by MUE55ER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Cynthia Luna

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Aug 02, 2023 -

Tracy Ford responded

Thank you for your business!

July 26, 2023

SALES VISIT - NEW

Sale person is not honest and with no experience! 1. not give me promised price and ask me to come; 2. told me wrong milage until I sign the paper (he said under 30mi, actually 120mi) I asked him 1. not give me promised price and ask me to come; 2. told me wrong milage until I sign the paper (he said under 30mi, actually 120mi) I asked him on the phone before I walked-in and he thinks it's not a big deal ; And said I'm the only one test drive this car, REALLY? 3. cheating me truck cover price, he said $1600 at first and he'll give me discount, i asked him to print out cover info, then I find online it was $1200; 4. I purchased car without cleaning which he said already cleaned, i msged him about footprint in the back, he said he'll make sure to clean it next time when the cover installed. 5. He is cheating me about cover delivery time, that's the only reason I bought the car at this location, so disappointed. 6. I called the manager the next week to follow up. The manager gave me a good explanation, but no any feedback after. Our family bought Lexus, G63, Porsche GTS and Honda, that's the worst experience I have never ever had. The only person knows how to do the work and professional is the financial guy. More

by bbS

Verified Customer

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Purchase Time

Recommend Dealer

Employees Worked With

Marvin

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July 26, 2023

SALES VISIT - USED

The process was simple. Not crowded at all and got in and out. Very helpful people. Not crowded at all and got in and out. Very helpful people. More

by VIRGONICOLE

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Cynthia Luna

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Aug 02, 2023 -

Tracy Ford responded

Thank you!

July 26, 2023

SERVICE VISIT

My experience with Ricky and the rest of the front staff including cashiers has been very favorable. including cashiers has been very favorable. More

by EWING9

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Ricky, Debbie, Shannon

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Aug 02, 2023 -

Tracy Ford responded

Thank you for the 5-star review!

July 24, 2023

SALES VISIT - NEW

My experience ordering and purchasing a new Bronco from Tracy Ford was as seamless as possible. The salesperson, Simo, was incredibly responsive and accommodating with answering all my questions throughout Tracy Ford was as seamless as possible. The salesperson, Simo, was incredibly responsive and accommodating with answering all my questions throughout the process, and I was delighted with how easy the transaction was once the vehicle arrived. More

by ld

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Simo Balmain

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Aug 02, 2023 -

Tracy Ford responded

We are so happy to read about how great your experience was purchasing your new Bronco! Thank you.

Tracy Ford | Page 4

Showing 114 reviews

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