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Tracy Ford

Tracy, CA

Overview
Reviews
Vehicles
4.5
115 Reviews
Get to Know Us, Your New Ford Dealership Serving Tracy, Livermore, Stockton, Patterson CA and Lathrop CA At Tracy Ford, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Fusion, Focus, Super Duty, F-150 and Transit Connect models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end. Tracy Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
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3500 Auto Plaza Way

Tracy, CA

95304

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Showing 115 reviews

July 24, 2023

My experience ordering and purchasing a new Bronco from Tracy Ford was as seamless as possible. The salesperson, Simo, was incredibly responsive and accommodating with answering all my questions throughout More

by ld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Balmain
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Aug 02, 2023 -

Tracy Ford responded

We are so happy to read about how great your experience was purchasing your new Bronco! Thank you.

July 23, 2023

Good service. Good explanation of work to be done on vehicle. They offer shuttle service. More

by A.YUPANQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
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Aug 02, 2023 -

Tracy Ford responded

Thank you!

July 22, 2023

Good experience every time I take my truck for repair or any issue. Ricky is the best, very nice and attitude is great. I hope no more issue on my truck but if I go back I will ask for Ricky again. More

by SANMER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Report | Print
Aug 02, 2023 -

Tracy Ford responded

Thank you very much!

July 22, 2023

I’ve had great service from Tracy Ford! Every time I’ve had anything to be fixed and repaired, I’ve had great communication and service. My service tech has been Ricky, he’s top notch!! He More

by MRS_TOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Aug 02, 2023 -

Tracy Ford responded

Thank you for the awesome review! We appreciate you taking the time to share your positive experience.

July 15, 2023

All of my concerns were met as I dealt with the Service Manager and Service Tecnician. More

by FRANKSALADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Woodard and Ricky Lazzerini, Cynthia Luna
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Jul 17, 2023 -

Tracy Ford responded

We appreciate your business and you taking the time to share your positive experience.

July 14, 2023

Wonderful experience, Brittany had great communication and the oil change was completed quickly. Would definitely come back again More

by FLSEQUEIRA112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany , Cynthia Luna
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Jul 17, 2023 -

Tracy Ford responded

Thank you! We look forward to seeing you again.

July 14, 2023

Service Advisor Ricky Lazzerini was amazing, good communication, appointment was right on time the service was quick and I was in and out in no time More

by 80mckinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Lazzerini, Cynthia Luna
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Jul 17, 2023 -

Tracy Ford responded

Thank you!

July 13, 2023

Good communication on time calls if there’s a problem always offer a shuttle to work More

by WOODMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Report | Print
Jul 17, 2023 -

Tracy Ford responded

Thank you!

July 12, 2023

Wonderful service and amazing selection of vehicles. Sales persons are kind, and courteous, and finance does everything they can support the customers. More

by VINCE E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo
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Jul 17, 2023 -

Tracy Ford responded

Thank you, Vince! We appreciate you.

July 12, 2023

I always get my car serviced at Tracy Ford. I always get great customer service. They treat me like family. I have been going there since 2012. More

by ARHANSEN1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Report | Print
Jul 17, 2023 -

Tracy Ford responded

Thank you! We appreciate your loyalty and taking the time to write a review.

Jul 17, 2023 -

ARHANSEN1952 responded

Tracy Ford is the best in my area. Ask for Robert at the service desk. Tell them Art sent you

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