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Tracy Ford

Tracy, CA

4.5
115 Reviews

3500 Auto Plaza Way

Tracy, CA

95304

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Showing 115 reviews

July 24, 2023

My experience ordering and purchasing a new Bronco from Tracy Ford was as seamless as possible. The salesperson, Simo, was incredibly responsive and accommodating with answering all my questions throughout More

by ld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Balmain
Aug 02, 2023 -

Tracy Ford responded

We are so happy to read about how great your experience was purchasing your new Bronco! Thank you.

July 23, 2023

Good service. Good explanation of work to be done on vehicle. They offer shuttle service. More

by A.YUPANQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Aug 02, 2023 -

Tracy Ford responded

Thank you!

July 22, 2023

Good experience every time I take my truck for repair or any issue. Ricky is the best, very nice and attitude is great. I hope no more issue on my truck but if I go back I will ask for Ricky again. More

by SANMER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Aug 02, 2023 -

Tracy Ford responded

Thank you very much!

July 22, 2023

I’ve had great service from Tracy Ford! Every time I’ve had anything to be fixed and repaired, I’ve had great communication and service. My service tech has been Ricky, he’s top notch!! He More

by MRS_TOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 02, 2023 -

Tracy Ford responded

Thank you for the awesome review! We appreciate you taking the time to share your positive experience.

July 15, 2023

Wonderful experience, Brittany had great communication and the oil change was completed quickly. Would definitely come back again More

by FLSEQUEIRA112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany , Cynthia Luna
Jul 17, 2023 -

Tracy Ford responded

Thank you! We look forward to seeing you again.

July 15, 2023

All of my concerns were met as I dealt with the Service Manager and Service Tecnician. More

by FRANKSALADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Woodard and Ricky Lazzerini, Cynthia Luna
Jul 17, 2023 -

Tracy Ford responded

We appreciate your business and you taking the time to share your positive experience.

July 14, 2023

Service Advisor Ricky Lazzerini was amazing, good communication, appointment was right on time the service was quick and I was in and out in no time More

by 80mckinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Lazzerini, Cynthia Luna
Jul 17, 2023 -

Tracy Ford responded

Thank you!

July 13, 2023

Good communication on time calls if there’s a problem always offer a shuttle to work More

by WOODMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Jul 17, 2023 -

Tracy Ford responded

Thank you!

July 13, 2023

Great experience with staff very professional and had a great shuttle driver. Car was ready on time and great hours to be able to pick my car up after work! More

by PRIM.ROSE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Jul 17, 2023 -

Tracy Ford responded

We're so happy you had a great experience!

July 12, 2023

I always get my car serviced at Tracy Ford. I always get great customer service. They treat me like family. I have been going there since 2012. More

by ARHANSEN1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Jul 17, 2023 -

Tracy Ford responded

Thank you! We appreciate your loyalty and taking the time to write a review.

Jul 18, 2023 -

ARHANSEN1952 responded

Tracy Ford is the best in my area. Ask for Robert at the service desk. Tell them Art sent you

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