Tracy Ford

Looking for a LACK of integrity, lies, and excuses? YOU FOUND IT at Tracy Ford. Short paraphrase version = I Ordered a car a year ago, we agreed to a price (verbal, text, and email), now that it's coming FOUND IT at Tracy Ford. Short paraphrase version = I Ordered a car a year ago, we agreed to a price (verbal, text, and email), now that it's coming in, I get a call saying "sorry we are marking it up, take it or leave it." and "I know what I told you, multiple times, I know the General Manager OKed it, but now my owner (Brian Nokes/ Nokes Group) says if I follow through and keep my word, I will get fired..." Bait and Switch? RUN AWAY, you have been warned. Interesting side note, their "ratings" on YELP is 2.5 to 3, on the dealer website it's 4.7-4.8..... Think they scrub the bad reviews? Me too. More

Made an appointment regarding one of their Sales Events they were having. I explained our bad experience at another dealership in town to the dealer. As soon as we came in for our appointment did all the f they were having. I explained our bad experience at another dealership in town to the dealer. As soon as we came in for our appointment did all the financial stuff first so we can have a good idea on what we are able to get, picked out our car, then was told they couldn't help us any further. It was a waste of time. I still see this Ford advertise their event and they are able to help with any situation but it's definitely false. The sales person was great with customer service and everything but the financial department were no help. More

2020 Explorer Everyone was extremely friendly, knowledgeable, helpful, and professional. The dealership has a great selection of Explores along to choose from along Everyone was extremely friendly, knowledgeable, helpful, and professional. The dealership has a great selection of Explores along to choose from along with all of the other Ford models. Outstanding customer service! More

Excellent response to locating new pick up to my request. Turn around & trade from another dealer was quick. Made deal and delivery inside 24 hrs. Easy to work with. Excellent attitudes. Friendly store Turn around & trade from another dealer was quick. Made deal and delivery inside 24 hrs. Easy to work with. Excellent attitudes. Friendly store More

My 2019 Ranger Purchase I decided a 2019 Ranger was for me, so i head on down the local ford dealer after doing some research online. I actually made a few trips to the deale I decided a 2019 Ranger was for me, so i head on down the local ford dealer after doing some research online. I actually made a few trips to the dealership looking at trucks and talking with Marcos my salesman. We had maybe 3 or 4 conversations about options and trims. I came back one time just o listen to the difference in radio systems in two different trucks. when we finally sat down to talk price he advised me of all the rebates they currently offered. We low pressure conversation about price and we were able to come to a price I was comfortable with. However I was a few days away fro making the purchase and this was not an issue. While waiting to make the purchase I started thinking about the 0% and $500 cash back. I called Marcos we talked about the price and he explained I would lose some of the rebates with this option. He said we can talk about it when i com in to make the purchase. The day came to make the purchase. long store short he was able to get me almost all of the rebates we originally talked about and i was still able to get the truck at the previously agreed upon price. Overall great experience compared to previous car purchases. I would purchase again and recommend anyone looking for a Ford head over ask for Marcos T. I can't for get Joel sorry missed you last name. More

The best experience I’ve ever had I didn’t expect to buy the vehicle that I did but I am so glad that James helped find the perfect vehicle for me! He went above and beyond my expectat I didn’t expect to buy the vehicle that I did but I am so glad that James helped find the perfect vehicle for me! He went above and beyond my expectations and made my visit such a great experience. I left feeling very satisfied, appreciated and that I got a GREAT deal. I would recommend him to anyone looking to get a new or used car, he will do right by you! Thanks again to everyone at Tracy Ford for making car buying enjoyable. More

Excellent Service My trip to this specific dealership went very smooth. Everyone was highly courteous and attentive; The sales rep assisted me with choosing the best a My trip to this specific dealership went very smooth. Everyone was highly courteous and attentive; The sales rep assisted me with choosing the best automobile that best suits me for work purposes; excellent customer service overall. More

Best Vehicle Purchase Experience Leonard at Tracy Ford is courteous, professional, and very knowledgeable. It was a smooth car buying experience from start to finish. Everyone else wa Leonard at Tracy Ford is courteous, professional, and very knowledgeable. It was a smooth car buying experience from start to finish. Everyone else was polite and customer service oriented. Everything was hassle-free. More

fast and easy buying experience pretty easy and seamless car buying experience, James Denegri was great, got me a good price, and got me the car i wanted. i was in and out in less pretty easy and seamless car buying experience, James Denegri was great, got me a good price, and got me the car i wanted. i was in and out in less than an hour keys in hand and smile on my face. The whole team was easy to work with and low pressure. i will definitely recommend my friends here and be back for my next car . THANKS AGAIN! More

Eshaya’s 2019 Fusion REVIEW Candice was great the whole thing was painless. Customer Service has returned at this dealership, no arguing over price, got the car and color I wante Candice was great the whole thing was painless. Customer Service has returned at this dealership, no arguing over price, got the car and color I wanted. Internet Sales is the way to go. Finance person Eric was great to deal with, no pressure sales and best of all he’s a veteran. Thank You for Service, and that goes to everyone else there. More