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Tracy Volkswagen, Inc.
Hyannis, MA
183 Reviews
At Tracy Volkswagen in Hyannis MA, we believe in family values and we try to live them out every business day in every facet of our operations. We are a family-owned and family-run business and we've been here in the same place since 1968. Our original founders were Albert and Jay Tracy, and Jay Tracy later ran the business with his son Brad who now owns and operates our company. In addition, Brad's youngest son Matt and his daughter Leah have become part of the family tradition and are a vital part of our operation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 183 reviews
August 19, 2026
John provided above & beyond customer assistance when I left my husband without the key a year and a half after buying the car. All in the name of "personal service with a smile". left my husband without the key a year and a half after buying the car. All in the name of "personal service with a smile". More
by beachbag
Employees Worked With
August 07, 2026
Working with Jorge was excellent! He was thoughtful and responsive to my questions and needs. He was thoughtful and responsive to my questions and needs. More
by scott.meli
Employees Worked With
August 07, 2026
Amazing experience with Jorge at Tracy VW such a wonderful dealership and salesman . 5 star through and through. Love my car ! wonderful dealership and salesman . 5 star through and through. Love my car ! More
by phanjenn
Employees Worked With
July 28, 2026
Wonderful experience with Jorge in Sales and Tracy VW overall when purchasing a CPO Tiguan. Jorge made the research, test drive, and car buying process easy and provided me with all the vehicle history overall when purchasing a CPO Tiguan. Jorge made the research, test drive, and car buying process easy and provided me with all the vehicle history info that I was looking for always with a short turnaround time. I had a lot of questions and he addressed all of them! VWOA finance process with Brittany was simple and straightforward with no undue pressure / upsell. Very happy with the interactions and the overall process. Highly recommend the Tracy VW team. More
by Vinnie
July 23, 2026
Friendly, attentive, and reliable. This dealership treats you like family. Would recommend this dealership to anyone. This dealership treats you like family. Would recommend this dealership to anyone. More
by sydneyditommaso
Employees Worked With
July 23, 2026
Jorge Rojas and the Tracy Sales Team provided an exceptional purchasing experience for our second vehicle purchased from Tracy Volkswagen. They shared a great deal of knowledge and did not apply an exceptional purchasing experience for our second vehicle purchased from Tracy Volkswagen. They shared a great deal of knowledge and did not apply any undue pressure to the sales experience. We will return as customers in the future. More
by jesupszat
Employees Worked With
July 12, 2026
DO NOT PURCHASE A CAR FROM HERE. Terrible experience. Don't waste you time or money. What happened to this place? Terrible experience. Don't waste you time or money. What happened to this place? More
by Irma
Employees Worked With
Other Employees :
Steve Tellegen, Chris Levins
June 30, 2026
Adam was great to work with - not pushy at all and incredibly helpful in all ways with the purchase of my car! He was straightforward and kept his word when given-this was the easiest car purchase Ive incredibly helpful in all ways with the purchase of my car! He was straightforward and kept his word when given-this was the easiest car purchase Ive ever made! I Highly recommend Tracey Volkswagen More
by Llacava1377
Employees Worked With
June 11, 2026
Courteous, efficient, knowledgeable, dependable, transparent, very accommodating, attentive, prompt response time, thorough updates, simple and quick vehicle purchasing process transparent, very accommodating, attentive, prompt response time, thorough updates, simple and quick vehicle purchasing process More
by ssederman
Employees Worked With
June 06, 2026
Adam was easy to talk as a first time car buying experience this was better than expected and took a ton of stress off of me. Communication was superb! I feel like I got a good deal. experience this was better than expected and took a ton of stress off of me. Communication was superb! I feel like I got a good deal. More
by Dillon_probert
Employees Worked With
