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Tracy Volkswagen, Inc.

Hyannis, MA

4.9
139 Reviews
At Tracy Volkswagen in Hyannis MA, we believe in family values and we try to live them out every business day in every facet of our operations. We are a family-owned and family-run business and we've been here in the same place since 1968. Our original founders were Albert and Jay Tracy, and Jay Tracy later ran the business with his son Brad who now owns and operates our company. In addition, Brad's youngest son Matt and his daughter Leah have become part of the family tradition and are a vital part of our operation.
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686 Iyannough Rd

Hyannis, MA

02601

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Showing 139 reviews

October 06, 2024

Everyone was amazing! Friendly, helpful, honest, and speedy. I was able to purchase and drive off in the same day. More

by danaalas
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

We recently bought two vehicles from Tracy VW and Nate was our guy! He spent a lot of time with us and is very knowledgeable about the different VW models. Nate’s customer service is top notch! He has be More

by lynn.lonabocker
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany,
October 04, 2024

These folks do not only sell you a car, they are compassionate, understanding and are willing to go above beyond a customer's needs. More

by kadrianmm
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Chris at Tracy made my experience so easy! Second time purchasing a vehicle from him. More

by lane6
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Recommend Dealer
Yes
Employees Worked With
Chris Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I recently purchased my fifth car from them and wouldn’t consider buying from anyone else More

by estrzepek
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

An outstanding experience- Nate listened and worked with us to buy the car we wanted. I recommend Nate and the team without hesitation or reservation! More

by the4funks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Nice service from your customer support and they are very responsive and helpful to me. More

by annisrose03
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

I did enjoy my time at Tracy and felt very comfortable no pressure purchasing a vehicle at this dealership ...Thank you Marie Firicano Sandwich More

by maracahn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Tellegen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney...
September 19, 2024

Excellent service. Very clean facility. Very helpful and kind workers. I am very pleased with this Dealership and am extremely happy to write a review on them. More

by Leccese 13
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

The car was broken on the second day. It took 2 1/2 weeks to fix it. They refused to return the car not happy with the dealership. More

by kirakayla13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 17, 2024 -

Tracy Volkswagen, Inc. responded

I'm sorry for the inconvenience. We definitely understood your frustration. We are glad Volkswagen was able to provide a loaner and find the part to get the vehicle repaired. We have given our utmost care and respect towards you and this situation. Please know that Jorge and our team are here for you for any additional concerns.

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