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Tracy Volkswagen, Inc.
Hyannis, MA
156 Reviews
At Tracy Volkswagen in Hyannis MA, we believe in family values and we try to live them out every business day in every facet of our operations. We are a family-owned and family-run business and we've been here in the same place since 1968. Our original founders were Albert and Jay Tracy, and Jay Tracy later ran the business with his son Brad who now owns and operates our company. In addition, Brad's youngest son Matt and his daughter Leah have become part of the family tradition and are a vital part of our operation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 156 reviews
August 12, 2025
Christine in service and Adam in sales both exceeded my expectations. They were caring, kind, patient and understanding with my circumstances and situation. They were very helpful and knowledgeable. The expectations. They were caring, kind, patient and understanding with my circumstances and situation. They were very helpful and knowledgeable. They allowed me to take my time and didn't push or rush me into a decision. Great customer service. More
by terri.edwards9570
August 08, 2025
Adam was friendly, respectful, efficient and knowledgeable; he helped match us with the vehicle we wanted. We never felt pressured (which is a huge plus!) and the transactions for purchase were knowledgeable; he helped match us with the vehicle we wanted. We never felt pressured (which is a huge plus!) and the transactions for purchase were handled professionally and quickly. I also appreciate the “local” feel of Tracy VW. They have a great reputation. More
by mysone
July 19, 2025
Everyone was so nice and knowledgeable, would for definitely recommend the to my friends and family. definitely recommend the to my friends and family. More
by Ttilton84
July 17, 2025
Whole experience was great, Adam is a great salesman, very happy with everything. Thank you very happy with everything. Thank you More
by Jasonjdoherty
Employees Worked With
July 17, 2025
Adam was extremely efficient professional and paid attention! Highly recommend! He got me everything I wanted and more and jump through hoops to make sure I was happy! attention! Highly recommend! He got me everything I wanted and more and jump through hoops to make sure I was happy! More
by Cara.mcneil23
July 17, 2025
When I first pulled into the Tracy dealership I was greeted by my salesperson, Adam Clement. The showroom was under construction and Brad Tracy himself was out with a leaf blower tidying the lot up. A greeted by my salesperson, Adam Clement. The showroom was under construction and Brad Tracy himself was out with a leaf blower tidying the lot up. A real family business! Honestly, I would not be driving my 2025 Taos today if it weren’t for Adam Clement. After the initial test drive I left, and Adam patiently stayed in touch while I explored my options. He was forthright, knowledgeable, transparent and most importantly, no pressure. By the time I was ready, he had found the right vehicle and made the whole process (that I was dreading) painless. Thank you, Adam! More
by Sue
Employees Worked With
June 27, 2025
Thank you ADAM and the VW crew. It was a very long day at the dealership but everyone was absolutely fantastic. They did an amazing job helping me with everything. I truly can't tha It was a very long day at the dealership but everyone was absolutely fantastic. They did an amazing job helping me with everything. I truly can't thank you enough and I absolutely love my new car. More
by Naomi M
June 27, 2025
Adam was great to work with! The process was easy and I’m very happy with my purchase. Will recommend! The process was easy and I’m very happy with my purchase. Will recommend! More
by hfain918
Employees Worked With
June 26, 2025
This dealership has always made each appointment go smoothly and my needs are always met. Everyone is very attentive and flexible. smoothly and my needs are always met. Everyone is very attentive and flexible. More
by ommoreschi
Employees Worked With
June 25, 2025
Tracy VW and our salesman, Adam made car buying an enjoyable experience. Would highly recommend to family and friends. enjoyable experience. Would highly recommend to family and friends. More
by cclark1585
