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Tracy Volkswagen, Inc.
Hyannis, MA
111 Reviews
At Tracy Volkswagen in Hyannis MA, we believe in family values and we try to live them out every business day in every facet of our operations. We are a family-owned and family-run business and we've been here in the same place since 1968. Our original founders were Albert and Jay Tracy, and Jay Tracy later ran the business with his son Brad who now owns and operates our company. In addition, Brad's youngest son Matt and his daughter Leah have become part of the family tradition and are a vital part of our operation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 111 reviews
November 16, 2024
Our salesman, Steve , was fantastic - no pressure sales approach and had strong level of knowledge regarding the vehicle we purchased. approach and had strong level of knowledge regarding the vehicle we purchased. More
by paulgribbons
Verified CustomerEmployees Worked With
November 09, 2024
The service was very good and easy to work with. Everything was easy to sort though and had car the same day Everything was easy to sort though and had car the same day More
by Mike s
Employees Worked With
Other Employees :
Rob Kjoller
November 09, 2024
Great experience in my purchase. Nate Burgess was beyond helpful in the entire process. Couldn’t be happier. Nate Burgess was beyond helpful in the entire process. Couldn’t be happier. More
by hayesscott11b
Employees Worked With
November 03, 2024
The whole sales team exceeds expectations for customer service, with experience and attention to detail. service, with experience and attention to detail. More
by kristine.callahan
Employees Worked With
October 27, 2024
Great dealership! Honest, straightforward , full disclosure and extremely accommodating. This is our 4th Jetta from Steve. Excellent service and parts department keeps Honest, straightforward , full disclosure and extremely accommodating. This is our 4th Jetta from Steve. Excellent service and parts department keeps us coming back. We love being part of the Tracy VW family. More
by Lautie
Employees Worked With
October 26, 2024
They can easily make a problem however they know very well how to solve it. They just need to be pushed a little and then one can see a brilliant result of their work. well how to solve it. They just need to be pushed a little and then one can see a brilliant result of their work. More
by ursus1993
Employees Worked With
October 21, 2024
A very pleasant dealership, with a knowledgeable sales staff and a first-rate service department. Accommodating and friendly throughout the process. staff and a first-rate service department. Accommodating and friendly throughout the process. More
by NancyJan
October 20, 2024
Great overall experience. Chris was very knowledgeable and made the decision to buy a new car very easy. Thank you! Chris was very knowledgeable and made the decision to buy a new car very easy. Thank you! More
by mtnordman
Employees Worked With
October 16, 2024
Great support. Genuine caring for customer. Good follow up. Good communication. Willing to answer any questions anytime. Genuine caring for customer. Good follow up. Good communication. Willing to answer any questions anytime. More
by bwryan
Employees Worked With
Other Employees :
Transfer from one vehicle to the new made easy with the paperwork.
October 16, 2024
Tracy VW is exceptional ! Everyone was so helpful, patient, professional. My experience was actually fun!! I was so nervous as the last two cars I bought were awful experie Everyone was so helpful, patient, professional. My experience was actually fun!! I was so nervous as the last two cars I bought were awful experiences. I went in to look for a car and dreaded it. LOVE my VWAtlas . Go visit them …. You will be happy you did. More
by CFD22
