Transitowne Chrysler Dodge Jeep Elma West Seneca

I called this dealership about an ad they had on their website. I called and got a answering machine and left my phone number. l was called back.by a lady named Monica (+1 (716) 486-3161) I told her Tha website. I called and got a answering machine and left my phone number. l was called back.by a lady named Monica (+1 (716) 486-3161) I told her That I seen a ad For a dodge ram 1500 for $279 a month with $1500.00 Down. She informed me that they had three of them in stock one white one black and one silver one and she said they were getting in a couple more white ones in the next couple days. I told her I was interested and that as soon as my wife came home I would be down there to purchase one. I asked her if I should ask for her and she said see the managers at the front desk “there’s three of them” I got to the front desk and seen a manager and I told him about the deal I came for and he led me to sit down with the sales person and work out the deal. The salesman came back with the figures and I asked him why there’s figures I came in for a set price deal he told me there was no such deal. Where did you get that from and I told them from Transitowne Dodge webpage on that day and he informed me that there was no such ad and I told him I would show him and I proceeded to pull up the webpage and the ad was gone. He said see I told you and I said why I took a picture of it and I showed it to him and he told me it must’ve been an outdated add and I proceeded to tell him that I was called by a girl named Monica and he told me the girl named Monica does not work there she works in Chicago and the number on the ad wasn’t even their number and I called the number right in front of them and it called the dealership so he was lying.And then he told me that they had some kind a system that it would connect them to somebody in Chicago and I stated to him when she answered the phone she said it was Elma NY not Chicago. To make a long story short they put an ad out there and took it down and then they had some sales person falsely call me and then lied about her calling me. Fortunately for me I taped everything and all I get out of the whole deal is the manager said he’s going to reprimand the sales associate or whoever this Monica is from Chicago. This dealership does false advertising they use trickery and they lie to you and then they expect you to buy the car at the inflated prices. More

Thanks for taking care of my minivan brakes! Great service and quick appointment. Service was friendly and called to let me know what needed to be completed on the car. Thanks!! service and quick appointment. Service was friendly and called to let me know what needed to be completed on the car. Thanks!! More

Needed a car inspection. Excellent service and always gets the job done!!!! Thank you so much!!! Great dealership and will be leasing again with them! gets the job done!!!! Thank you so much!!! Great dealership and will be leasing again with them! More

I always get a little nervous when my car needs to be served, but I have to say these guys are great!! Never push and service is fast! served, but I have to say these guys are great!! Never push and service is fast! More

Thank you to everyone, am happy.for the great service in Thank you to everyone, am happy. for the great service in 2020, & 2021. You do a great job. Keep up the good work. 👍 Dar Rosier Thank you to everyone, am happy. for the great service in 2020, & 2021. You do a great job. Keep up the good work. 👍 Dar Rosier More

Great dealership, service is too notch. Had a rodent tenant in my new jeep, odd thing,Tim in service and the service team cleaned out the engine and made the necessary repairs which were pretty extensiv tenant in my new jeep, odd thing,Tim in service and the service team cleaned out the engine and made the necessary repairs which were pretty extensive in my new jeep. Not a warranty thing. I was so happy with the price I cried. Times are tough, they were so helpful and kept me in the loop every day. I cannot thank them enough for all their help ! We have leased 2 vehicles from them and I will never go anyway else. Always easy quick and flawless! Thank you service team!!! From the bottom of my heart you made a horrible issue into "like it never happened" my engine was spotless . Thank you thank you !!! Donna k More

I’m very pleased with the great deal that I got from the Used Car division of Transitowne. Tyler Giesler is the salesman that did an excellent job working with me on this purchase. Used Car division of Transitowne. Tyler Giesler is the salesman that did an excellent job working with me on this purchase. More

Contacted dealer with the vehicle that we wanted and met with RJAY the next day. Took the used vehicle for a test drive. Everything they told me was 100% true. I had it checked. Mike in finance came up with with RJAY the next day. Took the used vehicle for a test drive. Everything they told me was 100% true. I had it checked. Mike in finance came up with a great price. We bought the SUV and the whole process was 1 hour. They have a DMV right in the dealership. Mike was great to deal with. Best car buying I have had. Thank you again. More

Oil and filter change Great service Quick short wait Service counter Mark was VERY helpful and understanding Would recommend to anyone Don't hesitate to check them out Service counter Mark was VERY helpful and understanding Would recommend to anyone Don't hesitate to check them out More

Very happy with the quality service and the friendliness. Even though we ran into a few snags, the service was great! They were very generous. Even though we ran into a few snags, the service was great! They were very generous. More