Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Back again for the 3rd time I spent around $1,000 already to have my AC repaired and it still doesn't work---no cold air at all. Back to the drawing board again next Saturday. I spent around $1,000 already to have my AC repaired and it still doesn't work---no cold air at all. Back to the drawing board again next Saturday. Except for this, they are a very courteous repair shop. More

Very Satisfied Customer! Dawn was very efficient & friendly during my service visit. Very happy with the repair service as well. I will visit your dealer for my minivan serv Dawn was very efficient & friendly during my service visit. Very happy with the repair service as well. I will visit your dealer for my minivan service in the future when required. More

great service Very efficient & friendly, always able to answer any mechanical service questions I may have. Quality of service is wonderful. Would highly recommend Very efficient & friendly, always able to answer any mechanical service questions I may have. Quality of service is wonderful. Would highly recommend to friends and family. More

Oil change Came for my free oil change the day after a holiday. They were very busy and down a couple of people. Usually an oil change takes about 30 minutes, bu Came for my free oil change the day after a holiday. They were very busy and down a couple of people. Usually an oil change takes about 30 minutes, but I was told it would be at least an hour and a half. Having driven 40 miles to get there I opted to stay and wait it out. It was done in less than an hour and we were on our way. I had my wheel chair bound elderly Mom with me and really appreciated the quicker than expected turn around. I will never again come the day after a holiday, but I appreciate the effort to move it along more quickly. More

took good care of us this is where I take our two jeeps for service also when we decide to replace a vehicle we will come see our salesman Max this is where I take our two jeeps for service also when we decide to replace a vehicle we will come see our salesman Max More

Annual Inspection. I brought my 2016 Jeep Renegade in for it's annual inspection and an oil change, I was greeted promptly and the check in was easy. My wait time was wh I brought my 2016 Jeep Renegade in for it's annual inspection and an oil change, I was greeted promptly and the check in was easy. My wait time was what I expected it to be. Transitowne is the only place I bring my car to for anything that needs to be done. More

Not my first issue. I took my vehicle in on 3/30/19 for my NY inspection (which was expiring) and on oil change. Knowing from past experience, I intentionally made the a I took my vehicle in on 3/30/19 for my NY inspection (which was expiring) and on oil change. Knowing from past experience, I intentionally made the appointment for a Saturday when I could drop my Jeep and leave it. So, while I didn’t expect it to take very long, I was not in a rush to get it back right away. I got the call probably an hour, hour and a half later that it was ready. I was surprised it was so fast, but, they didn’t seem as busy as it usually is on a Saturday. The following weekend, my husband noticed that my inspection sticker had not been changed. He also said that he had gotten a notification from the DMV that I was overdue for my inspection. He disregarded it because we just took it in and had it done. So, we checked our receipt, and sure enough, we paid for an inspection. So we called and took it right over to the dealership for the new sticker. Judging by the NY report that was left in my vehicle, they actually had not done the inspection on 3/30 and I drove around illegally all week. Obviously, nothing bad happened, but I would have been really upset if I had to fight a ticket and it was inconvenient to have to bring it back and sit and wait for them to perform the inspection. As I said, this is not the first “inconvenience” I have experienced at this dealership, so if I have to get bombarded with emails to leave a review, here it is. More

Karen at the desk was friendly and courteous. I had a great experience coming in to get my oil changed, I just pulled right in and was greeted by a very friendly worker named Karen and she explain I had a great experience coming in to get my oil changed, I just pulled right in and was greeted by a very friendly worker named Karen and she explained everything to me and I was on my way back home in no time. More

Great service Great and fast service could not be more happy with the quality and quick and Curtis's service and for the ride to work and pick up service I received Great and fast service could not be more happy with the quality and quick and Curtis's service and for the ride to work and pick up service I received thanks again. More