Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Lousy experience Took vehicle in for warranty repairs for a loud knocking noise, which the service writer heard and documented. . After 3 working days they called to r Took vehicle in for warranty repairs for a loud knocking noise, which the service writer heard and documented. . After 3 working days they called to report no noise was found. On my refusal to take the car they fixed it with extensive repairs to the timing chain and flex plate. A few weeks later I discovered at least 3 missing bolts holding meter tubing in place on the engine. Took it back for repairs— 2.5 hour wait ! And not even a simple “ We are sorry “ for the inconvenience. I submitted my car rental receipt to the dealership 2 months ago for reimbursement, I called corporate warranty department and they have never received it . More

Came in for a warranty part and it was taken care of quickly I was happy with the service as it was done in a timely matter. It was a pleasure working with the two individuals. I will recommend. I was happy with the service as it was done in a timely matter. It was a pleasure working with the two individuals. I will recommend. More

Excellent Service Transittown Ram does great service. Fixed replaced over head light console & BCM on my 2019 Ram 1500 Limited that I bought back in May under warranty. Transittown Ram does great service. Fixed replaced over head light console & BCM on my 2019 Ram 1500 Limited that I bought back in May under warranty. Washed the truck too. More

Kind and accommodating Every time I come the staff is always welcoming and kind. They filled up my windshield wiper fluid without even being asked. Dawn has helped me the la Every time I come the staff is always welcoming and kind. They filled up my windshield wiper fluid without even being asked. Dawn has helped me the last 2 times I came for service and is always helpful and pleasant. More

Friendly staff, accommodating and on schedule. I was very pleased with the service performed. The work was done on time for the price we agreed. I was very pleased with the service performed. The work was done on time for the price we agreed. More

I love the timely service rendered. I walked in to get an oil change, I was told an hour, but ended up waiting only 45 minutes. The services, friendly and pleasant atmosphere gave me man I walked in to get an oil change, I was told an hour, but ended up waiting only 45 minutes. The services, friendly and pleasant atmosphere gave me many reasons to come back and recommend this business to others. More

Great Service While I love my Ram, the windows will not open when they freeze and will actually drop the clips inside causing the window to not go up. It is really While I love my Ram, the windows will not open when they freeze and will actually drop the clips inside causing the window to not go up. It is really annoying. I forgot about it the other day when it was about 25 degrees out. Transitowne squeezed me on short notice, got the door put back together, and even got me out in time to make it to my next appointment. They even squeezed in an oil change. I could not have been more pleased. More

Quick,easy,good price. So far my Jeep has only needed oil changes,state inspections, tire rotations, and two recalls but the service has always been friendly and fast, with So far my Jeep has only needed oil changes,state inspections, tire rotations, and two recalls but the service has always been friendly and fast, with no appointment needed. Best price for oil change I've found. More

They suck , They screwed me on my vehicle, had it in for service 5 times before I had it a year , paid 3 times what it was worth ,now I'm paying the loan off They screwed me on my vehicle, had it in for service 5 times before I had it a year , paid 3 times what it was worth ,now I'm paying the loan off and the vehicle was scrapped the engine blew they didn't want to know nothing xxxx bags More

Very efficient staff! I came in for an oil change and they were super busy. They found time to get it done and also were able to do a recall for my drive train. They did it I came in for an oil change and they were super busy. They found time to get it done and also were able to do a recall for my drive train. They did it quickly and were very efficient, While I was waiting I talked to Kimberlyn Fernandez in sales about the new 2019 RAM 1500 and what was the difference from the 2018 model. She explained in detail and was very knowledgeable with the differences. Great visit as always. More