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Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center
Williamsville, NY
573 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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573 Reviews of Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center
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October 29, 2018
Two days Made appointment easy. Dropping off was easy. Then I got the call that the clockspring for the airbag recall was Vin correct. Meaning I have to leave Made appointment easy. Dropping off was easy. Then I got the call that the clockspring for the airbag recall was Vin correct. Meaning I have to leave it there for two days. Should have told me when I made the appointment. More
by Danroxanne
Verified CustomerEmployees Worked With
Dawn Klukowski
October 29, 2018
oil change, inspection, replace front right tie rod the service personnel were professional. the wait was not too long. they accepted my coupons.. i will probably come back for service in the future. the service personnel were professional. the wait was not too long. they accepted my coupons.. i will probably come back for service in the future. More
by Mmayer48
Employees Worked With
Bill Webber
October 29, 2018
Great people who care and are helpful. I appreciate the professionalism and concern to meet the expectations of my vehicle by the service advisors display every time I go there. Great Job! I appreciate the professionalism and concern to meet the expectations of my vehicle by the service advisors display every time I go there. Great Job! Thanks again Ted! More
by garryrdaigler
Employees Worked With
Thaddeus Czwojdak, Bill Webber, Karen Adamo
October 28, 2018
the worst ever worst ever time and time again run away from this place,no one there could care less about your time same repair over and over again worst ever time and time again run away from this place,no one there could care less about your time same repair over and over again More
by rpirri2
Employees Worked With
Thaddeus Czwojdak, Dawn Klukowski
October 26, 2018
Great customer service The service staff is honest and helpful. They notify you promptly regarding needed work on your vehicle. Your automobile is ready at the promised da The service staff is honest and helpful. They notify you promptly regarding needed work on your vehicle. Your automobile is ready at the promised day and time. More
by Jeep advocate
Employees Worked With
Bob in the Body Shop, Molly Boltz, Nelson Lam, Thaddeus Czwojdak, Dawn Klukowski, Bill Webber
October 25, 2018
Awesome staff, prompt service, job well done each time This is the only Dealership I trust. The staff is friendly and the service is prompt. Repairs and oil changes and tire rotations are done perfectly ev This is the only Dealership I trust. The staff is friendly and the service is prompt. Repairs and oil changes and tire rotations are done perfectly every time More
by LBUREY
Employees Worked With
Marc Morford, Thaddeus Czwojdak
October 25, 2018
Responsive staff. The staff is professional, proactive and responsive to customer needs. I've been going there for service for over 10 years and trust their judgement. The staff is professional, proactive and responsive to customer needs. I've been going there for service for over 10 years and trust their judgement.. More
by rjkearney42
Employees Worked With
Dawn Klukowski
October 24, 2018
Perfect Awesome would def come back if need be.. dawn was extremely helpful and friendly excellent customer service fast work timely manner courteous helpful Awesome would def come back if need be.. dawn was extremely helpful and friendly excellent customer service fast work timely manner courteous helpful knowledgeable above and beyond More
by lpanaro0423
Employees Worked With
Dawn Klukowski
October 23, 2018
Warranty Claim This facility lacks communication with the customer (in my experience/opinion). I brought the vehicle back a few times for minor issues after repair w This facility lacks communication with the customer (in my experience/opinion). I brought the vehicle back a few times for minor issues after repair was complete. They have shown good quality work can be achieved in the end result. Management was understanding of my concerns and able to work with creating a better overall experience. More
by NickJames1030
Employees Worked With
Bob Hake, Joe Chambers
October 22, 2018
Resolved my Problem I called to schedule an appointment, and was told I could get a ride to work. Unfortunately I wasn't told that the shuttle doesn't generally leave unt I called to schedule an appointment, and was told I could get a ride to work. Unfortunately I wasn't told that the shuttle doesn't generally leave until 8ish. The devil is in the details! However, the Service person worked hard to identify and resolve my problem and suggested tire rotation that was not something I had considered. Very timely recommendation! Overall - the service was great and now I'm educated to know if I want to be on time for work, I need to drop off and plan alternate transportation! More
by scch
Employees Worked With
Not really sure what the gentleman's first name was! He was excellent. , Bill Webber
