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Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Williamsville, NY

3.0
573 Reviews

573 Reviews of Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

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October 20, 2018

New car didn’t start twice I brought my 2018 Jeep Compass in to your service center because my car wouldn’t start twice in the past 3 months. The first time the car was parked i More

by dwestfield2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dawn Klukowski, Bill Webber
Oct 16, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

I appreciate your comments. I apologize if you were not treated properly, and for the excessive wait time. Unfortunately it sounds like the diagnosis indicated no issues; this can be very frustrating to you and us. Our goal is to always fix the issue. I would hope you reevaluate your dealership choice. Thank you for being a Jeep customer. Joe Chambers General Manager

October 19, 2018

Great service Always goes above and beyond. Dawn has such a great attitude and is always seen with a smile on her face. You don’t get service like that anymore. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Oct 22, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thanks for this very kind feedback, Jackie! We're glad you've had such positive experiences while working with our staff, and we hope you will reach out if we can do anything else for you.

October 18, 2018

Review I brought in my vehicle for a oil change and some recall work The service was promt and service personal very nice. I will be back for anything else More

by d88martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 19, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review. We strive to provide professional and timely service, and we're pleased to know this was reflected during your oil change and recall. Should you need anything else, please reach out!

October 17, 2018

Quick oil change is a lie Went in for an oil change, couldn't make an appointment because of the new quick oil change feature and waited 2 and a half hours for an oil change More

by claysch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember his name
Oct 22, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you very much for your comments. I apologize that the service took longer than anticipated. Our goal is always to meet your expectations on each visit. Please tell my service department (of this past situation) on your next scheduled service. Thank you, Joe Chambers General Manager

October 16, 2018

fast, friendly and courteous Always taken care of promptly and with a smile. My vehicle is fixed and if issues arise they are always taken care. Bob Simme, Tom Fritz and Dawn Kl More

by BRUDA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Simme - mechanic - five star - excellent experience, Thomas Fritz, Dawn Klukowski
Oct 18, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We very much appreciate this wonderful review. Thanks for trusting our team with servicing your vehicle! We hope you have a great rest of your day.

October 15, 2018

Courtesy and nice people Took my 2016 ram 1500 for service under warranty. Had. Vehicle for 3 days. No hassle with getting a rental vehicle All the people I dealt with were More

by Cobruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Oct 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for this generous, five-star feedback of your experience working with us. We're glad our staff treated you so well, and we invite you to give us a call if there is anything else we can do for you.

October 15, 2018

Painfully slow I made an early Saturday AM appointment to enable me to get in and out early. The visit was for safety inspection and diagnosis of a couple of problem More

by bidwell39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Adamo
Oct 16, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

You are correct in the work should not have taken so long. Please bring this incident to Karen's attention when making your next visit. She will make it right. Thank you for your feedback and I apologize. Joe Chambers General Manager

October 15, 2018

Excellent You Get Same Day Service. Extremely friendly and fast service. Always go here for any of my Jeep needs. I wouldn't go anywhere else. More

by ARUSSELL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hake
Oct 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for this great review and feedback! We're glad you have been so satisfied with our service, and we appreciate your loyal patronage. We hope all is well.

October 13, 2018

Service advisor was exceptional. He had genuine down to earth conversation, saying my first name. He was in a very business environment and he acknowledged m More

by mkihl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know name.
Oct 15, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thanks for the kind words on our service team! We look forward to working with you for any future servicing needs.

October 11, 2018

Body shop Will never go anywhere else for work on my car! Bob was great and my car came back cleaner than when I dropped it off overly satisfied More

by fcanazzi924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 15, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words, we will be sure to pass them along to Bob :)

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