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Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Williamsville, NY

3.2
572 Reviews

572 Reviews of Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

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September 19, 2018

Good experience Making a reservation is really saving time. And Bill is very experienced when I found some noise in my car and he figured it out just in a moment. More

by zachary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Sep 20, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on our service and easy reservation system! We hope to work with you again the next time you are in need :)

September 17, 2018

Oil change and tire rotation I bought a van in 2013. I have free oil changes for life and today I was told that program was discontinued. I still have the vehicle so you still nee More

by STEPHANIE.DIEL
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
Sep 18, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you very much for your comments. Unfortunately the lifetime oil change program was discontinued a few years ago. We do now offer $15 oil changes. I apologize for the lack of communication when your vehicle service was completed. It was an oversight and certainly not our intention. Joe Chambers General Manager

September 14, 2018

Recall Everything was perfect Team there are so pleasant to work with, it was a very quick turnaround too which helped me Great team for sure More

by TIM_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Sep 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Tim, thank you for the 5 star review. We strive to provide exemplary service, and we're pleased to know this was reflected in your experience. Please reach out if you need anything else!

September 14, 2018

GREAT --friendly crew and fun to work with. Took time with us and stayed late to help us out and show us various vehicles and helped us lease a new vehicle More

by LINDA20100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Massimo Martinucci, Neal Kaufman
Sep 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review, Linda. We're happy to know our standard for excellence was reflected in your lease experience. We hope you're enjoying your new vehicle! Please reach out if you need anything else!

September 13, 2018

Trust Transitowne Efficient, Timely, great service people. Especially Bill Webber, You can always trust the service people to let you know what should be scheduled in t More

by RJBLBART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Sep 14, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review. We strive to provide exemplary service, and we're pleased to know this was reflected in your experience. Should you need anything in the future, please reach out!

September 13, 2018

Very good service Came in for first oil change and recall. Dealership was busy. Service department kept everyone moving through. Had tires rotated also. It was a pleasa More

by penglert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Sep 13, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for sharing the details of your experience with us. We're glad you had a positive experience overall, and hope you are doing well.

September 12, 2018

Special service Transitowne checked out my car, found a surprise, and after asking me, fixed it quickly and completely - and their charge was VERY reasonable. They kn More

by susy34102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Sep 13, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We were happy to help! Thank you for taking the time to share these kind words. You are always welcome to call us if there is anything else we can help with.

September 10, 2018

oil change Work done in less the stated amount of time. and notified by phone when oil change was completed. Was even offered a ride while I waited. More

by truckinmom10558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Sep 11, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on your experience with us in the service station! We are happy to read you felt accommodated and we hope to work with you again the next time you are in need!

September 10, 2018

Didn't fix the issue Took my Jeep in for service they did a tire rotation and recall.. I told the advisor I wanted the plastic piece on my seat fixed nope they didn't do i More

by ceric20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Eichinger, Thomas Fritz, Dawn Klukowski
Sep 10, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for your comments. I apologize that we could not solve your problems immediately. Please contact my Parts Manager Jim at 716-634-8000 and I'm confident he can assist you. Joe Chambers General Manager

September 10, 2018

Excellent I had a great experience for my oil change I had done. There was no wait, service people were very friendly and helpful. Mechanic Kyle did a great job More

by taraanne424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kutner, Bill Webber
Sep 11, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words, Tara! We are happy to read that you can count on us for professional and efficient service.

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