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Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Williamsville, NY

3.2
572 Reviews

572 Reviews of Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

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July 20, 2018

Excellent service and very efficient! Very friendly. very friendly and efficient.i was in and out at an appropriate time. I would definitely recommend others to utilize your services. Thank you for all y More

by dionne.wallace40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jul 23, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Dionne, it was great working with you. Thank you for the five stars and recommendation. We hope to continue doing business with you for many years to come.

July 20, 2018

Jeep would not start Did a nice job keeping me in the loop and getting my car done in a timely manner (even over a holiday week). Only negative, very expensive. Labor wa More

by kjtck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak, Dawn Klukowski
Jul 23, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Hi there, we're glad that we could help you take care of your Jeep despite the holiday weekend. It's great to see that our team made the experience a positive one. If there is anything else that we can do, please let us know.

July 17, 2018

Great Had an easy and great experience with your company. Always there to fix and manage my buying experience with a new brand car Nissan I have always been More

by LOVEMERIGHT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Arcuri, Byron C Ford 1st, Terry Smith
Jul 19, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on our sales and service teams! We are happy to read you enjoy working with us, and we look forward to having you back in soon.

July 17, 2018

Routine Maintenance/Service Oil change Dawn the service writer was friendly, knowledgeable and very professional, was clear and exact on all points discussed and explained that yhe warranty More

by Maddog469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jul 19, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on your recent experience with us! We are happy to hear that Dawn was able to help, and we look forward to working with you when the part comes in.

July 16, 2018

Quick stop A switch on my window broke right before leaving for a road trip. I called for service and my repairs were completed within 3 days. More

by smpreston85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jul 19, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to leave us your positive feedback! We are happy to read that we were able to help right away! Please give us a call if there is anything else we can do.

July 16, 2018

Service was the worst Nothing but run around and bad attitudes. And this was the second time in a 6 month period. Something isn't right when I have to take a vehicle in 3 t More

by rammerhorn1224
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thaddeus Czwojdak
Jul 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for spending the time to voice your concern. We certainly have a responsibility to fix your vehicle, and apologize for not getting the problem resolved. Has the problem continued, and if so please let us know. I will get involved to ensure you are satisfied. Joe Chambers General Manager

July 15, 2018

Transmission computer issue Went in for third transmission computer repair on Tuesday. Picked up Car on Thursday, drove to Rochester on Sunday and Car died again!!! I refuse to p More

by kathy.morell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure you serviced car, Nick Cappellano
Jul 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to report your experience. We strive to fix every vehicle right the first time, but obviously failed in this situation. Has the problem now been handled? Joe Chambers General Manager

July 13, 2018

Very Accomodating I started having a rattle coming from underneath the car. Not wanting it to become an even bigger problem, I thought I'd stop and see if they could fi More

by toni.barone613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Jul 17, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the thorough feedback on your experience with our team in the service center! We hope you will stop back in if there is anything else we can do.

July 10, 2018

Oli & Filter change & Windshield Washer Repair Bill Webber always takes care of me at Transitowne. He gets me in and out as quick as possible. If they can't do it that day they let me know right a More

by cillaferg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Jul 13, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thanks for the great feedback! We were happy to do the work for you, and appreciate you taking the time to share the details of your experience. We hope you won't hesitate to reach out if you need anything else.

July 09, 2018

Fast and smooth All went well. I was told to expect a ninety minute wait. They were very busy but came really close to hitting the mark. Glad to have a vehicle fro More

by DOBIESERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jul 11, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the five-star feedback and honest feedback. We're happy you're with us again, too, and invite you to reach out if you need anything else.

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