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Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Williamsville, NY

3.2
572 Reviews

572 Reviews of Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

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September 11, 2017

Great service I went to transit towne and was given the best service I've ever had . They went above and beyond my expectations, would highly recommend. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Myers , Bill Webber
September 09, 2017

Great place for service! Needed my exhaust repaired and my oil changed on my Ford escape,when I went in they noticed I was also over due for my NYS inspection.Dropped the vehi More

by V8stang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber, Robert Hake
September 08, 2017

Transitowne rocks! Whenever I take my car to Transitowne for service, Bill and his team team great care of me! The shuttle is super convenient too. Excellent customer More

by Pja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
September 08, 2017

Been Coming Here for 5 Years! First car was Chrylser Town and Country, and second/current car is Chrysler Pacifica. Love them both! The service department here has been VERY goo More

by nbbistudent7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Thaddeus Czwojdak, Bill Webber, Mike Rosier
September 08, 2017

Service manager leaves a lot to be desired! Wow Transitowne Dodge on transit Rd in Williamsville knows how to treat customers! Made an appointment to have recall service done on my Jeep a week i More

by Tom U
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager
July 14, 2017

So aggravated with the service I have a 2013 Chrysler 200 that I bought certified pre-owned from this dealer almost 2 years ago. Bought with 46,000 miles on it and I've put just ove More

by Reganator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Haring
Jul 18, 2017 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Hi. We apologize for the problems you are experiencing with your 200. Unfortunately with the technology in today's vehicles sometimes it is hard to isolate the the root of a problem. It can be one of dozens of things, and they could be attached to needing to fix something else. But that doesn't solve your problem. We will continue to try and fix your problem if you bring it back. We would like to look up your vehicle history. Can you please contact us at customerservice@transitowne.com and let us know what name your service history is under. We understand your frustration and would like to fix the problem. Thanks for you comments.

May 18, 2017

Service and repair ripoff My wife took in our 09 keep liberty in for warranty work and they made up for the parts in labor rate. I myself am a mechanic and they not only robbed More

by Jobie dawn
Recommend Dealer
No
Employees Worked With
Todd something
Jun 23, 2017 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Jobie dawn. We are concerned about your comments and want to make sure there was not an error. If there was a mistake we will without question credit you back and charges that are in error. We cannot tell who you are from this review to look up your history. If you could either come back with your invoice, or call or email us at customerservice@transitowne.com we will look into this immediately. Please contact us soon so we can look into it. Thanks for your comments.

May 13, 2017

Don't service your vehicle there! Recently my 2010 Jeep Liberty started to present some electrical problems such as windshield wipers going off, instrument panel lighting up, radio tur More

by FP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike at Service Department
Jun 23, 2017 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

FP. We understand you frustration, and apologize for the inconvenience. In today's modern vehicles it is sometime difficult to isolate a problem as it could be one of several different items. We want you as a satisfied customer, and we hope you are satisfied with the resolution. Thanks very much for your comments.

April 08, 2017

Service I didn't buy my Jeep here but getting service here is always a pleasure. It's nice to have a smiling customer service rep behind the counter. I was i More

by Jackett21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
October 23, 2013

I went in for an oil change and two days later I didn't have any power steering fluid left in the car. When calling and dealing with them, they treated the situation as it was my fault. More

by quest43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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