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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.6
426 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 426 reviews

January 11, 2024

Made appointment, brought vehicle in and did inspection ,called me and discussed the fix. Vehicle was fixed promptly More

by hass.regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Jan 12, 2024 -

Transwest Ford responded

Hi Reggie. Transwest Ford appreciates you taking the time to leave us your feedback. We are happy our service team was able to get you in, fixed up and back on your way in a timely manner. Thank you very much for allowing us to earn your business and we hope to be of help in the future. The Transwest Ford team

January 11, 2024

Scheduling went well, service was done in a timely manner; only issue was the person who checked me out tried to charge me and I have the service plan with my vehicle, she did find it so I was not cha More

by smithpeterson55
Recommend Dealer
Yes
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates your feedback. Our team works hard to get you in, fixed up and back on the road in a timely manner. We apologize for the confusion with the service plan. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 11, 2024

Friendly and helpful It was hard getting in for an oil change not knowing my schedule and showing up the day of... I tried 3 times!!! I finally was able to schedule on the app for next day, when I came in More

by NULANDER1
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our team was friendly and helpful. We understand having a hectic schedule and trying to get your oil change completed, that's why we offer our Quick Lane oil change service that does not require an appointment. Thank you very much for your business and we hope to be of help in the future. The Transwest Ford Team

January 11, 2024

Customer service was top notch. Everyone was helpful and friendly. We ended up keeping a few people past closing time and all genuinely expressed that they didn't mind and that they More

by tfraass
Recommend Dealer
Yes
Employees Worked With
Mary Woodworth, Mary Woodworth
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy Mary and our team were able to take great care of you. Our goal it to make the purchase experience as smooth, enjoyable and hassle-free as possible. We are happy we met your expectations. Thank you very much for allowing us to earn your business. The Transwest Ford Team

January 11, 2024

My service appt was quite lengthy. I waited 2 hrs because they were behind. I don't know who Cassie Cross is, no one introduced themselves. My car looked beautiful when I got into it. More

by domarg73
Recommend Dealer
Yes
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are sorry no one introduced themselves when you arrived. We will make sure to remind our team to make an introduction with each of our guests. We are happy you liked the way your car looked once out of service. Thank you very much for your business and we hope to be of help in the future. The Transwest Ford Team

January 11, 2024

Very helpful. Solved my problems for me Same day service was a plus for me More

by Marlattnancey
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are happy our service team was able to get you in the same day and that they were able to be helpful. Thank you very much for allowing us to earn your business. The Transwest Ford Team

January 11, 2024

Everyone was nice to talk to the vehicle was done quickly and efficiently and thoroughly More

by scottfeglermo
Recommend Dealer
Yes
Employees Worked With
Cassie
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Jan 12, 2024 -

Transwest Ford responded

Hi Scott. Transwest Ford appreciates the great review. We work hard to make service visits as smooth and hassle-free as possible. Thank you very much for your business and we hope to see you again soon. The Transwest Ford Team

January 11, 2024

Got right in and out asap, quiet clean area to wait in Nice pleasant employees More

by lara197017
Recommend Dealer
Yes
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Jan 12, 2024 -

Transwest Ford responded

Thank you very much for the nice review. Transwest Ford always appreciates hearing from our customer's, it's how we continue to improve. We are happy our team was able to get you in, fixed up and back on your way. We also appreciate your feedback on our waiting area. Thank you very much for your business. The Transwest Ford Team

January 11, 2024

I called and they were nice. They also let me in early They did a good job More

by alanouderkirk
Recommend Dealer
Yes
Employees Worked With
Mario
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take good care of you while on your recent visit. Our team works hard to deliver a smooth, hassle-free experience and we are happy they delivered. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford team

January 05, 2024

Sunshine at Transwest Ford was sure to take great care of us when we needed help! She made sure that we got what we needed in a timely matter! More

by Haley lay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Transwest Ford responded

Hi Haley. Transwest Ford appreciate the 5-star review. We have a great team and Sunshine is one of the best. We are happy she was able to take great care of you. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

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