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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.6
424 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 424 reviews

November 28, 2023

I would use them again they did an excellent job and have excellent staff, as a matter of fact I am going back. More

by carlaalford2022
Recommend Dealer
Yes
Employees Worked With
Shawn Miller, Shawn Miller
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Dec 18, 2023 -

Transwest Ford responded

Transwest Ford appreciates the kind words. Our team works hard to deliver a great experience to all of our guests and we are happy they met your expectations. Thank you very much for your business and please let us know how we can help in the future. The Transwest Ford Team

November 28, 2023

The people are pleasant to freak with. They kept working to find the issue and resolve it More

by Jenniferhooton
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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Nov 28, 2023 -

Transwest Ford responded

Transwest Ford is happy to hear you found our service team easy to work with. Our goal is to get you in, fixed up and back on the road in a timely manner. We have a great team and Cassie is certainly one of the best. Thank you for your business and we hope you will keep us in mind for your future automotive needs. The Transwest Ford Team

November 28, 2023

They were great to work with and pleasant and courtesy and helpful in every way . More

by Vergilandy@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert MacDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Christeleit, Shawn Miller, Jordan Lockwood, Cassie Cross, Hunter Christeleit, Becky Mehling, Eric Racine
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Nov 28, 2023 -

Transwest Ford responded

Transwest Ford appreciates the great review. It's always nice to hear from our guests. We are happy the team was pleasant and courteous while on your visit. Thank you for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 27, 2023

It told Al what I was looking for and he found me exactly what I wanted. The service was great! More

by lmartinez1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We work hard to deliver exactly what our customers want. We are happy Al and his team were able to get you just what you wanted. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 27, 2023

Very kind and understanding. Appreciate fixing the problem as soon as they could everything works great and it’s clean. Thank you. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Report | Print
Nov 28, 2023 -

Transwest Ford responded

Hi Brad. Transwest Ford appreciates the great review. We are fortunate to have a great service team that does a great job of getting you in, fixed up, and back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 27, 2023

They seem to work very good and I’m very happy with them so far! More

by Toosweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Report | Print
Nov 28, 2023 -

Transwest Ford responded

Hi Toosweet. Transwest Ford appreciates the kind words. We are happy our service team was able to get you fixed up. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 23, 2023

The whole crew at Transwest is top shelf. Brian made things seamless, Al ensured everything was going well (even while on family vacation!), and Sunshine’s customer service was phenomenal. No More

by Britt
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Christeleit
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Nov 28, 2023 -

Transwest Ford responded

Hi Britt. Transwest Ford appreciates the great review. We are fortunate to have such a great team that does a great job taking care of our guests. Thank you very much for taking the time to leave the great review and we certainly appreciate your business. We hope we can be of help with your future automotive needs. The Transwest Ford Team

November 22, 2023

Friendly and helpful. Nice clean facility and knowledgeable people that get the job done. I'm very satisfied with the service. More

by Ronalddudden
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Nov 28, 2023 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are happy the team was friendly and helpful. We also appreciate your kind words on our facility. We did a major remodel recently and we appreciate the feedback. Thank you for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 21, 2023

The staff is excellent. I was a little disappointed in how long it took service the vehicle. I thought it would take about a hour but it took over two hours. They did do an More

by Todd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Report | Print
Dec 18, 2023 -

Transwest Ford responded

Hi Todd. Transwest Ford appreciates the great review. We are sorry it took a little longer than expected for your service. We will take some time to review your visit and see where we can improve. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 20, 2023

Cass was super helpful getting my vehicle in without any notice for an oil change. More

by Mistyweibertross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
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Nov 20, 2023 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are happy to hear Cassie was able to squeeze you in for an oil change. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

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