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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.6
439 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 439 reviews

April 09, 2025

Nathan is a great person to work with. He stays late and goes above and beyond to get the deal done! Couldn't ask for a better salesperson. More

by schlagelk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Apr 11, 2025 -

Transwest Ford responded

What a great testimonial, thank you, schlagelk! We strive to create the best and easiest buying experience possible for our customers. That's only possible with outstanding people like Nathan who go above and beyond to help each customer. We hope you enjoy your new Ford. We're looking forward to working with you again in the future! Sincerely, The Transwest Team

April 09, 2025

I like how fast they get my car done. They changed the oil and rotated the tires. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Transwest Ford responded

We're so glad to hear it, none23!! We are excited to be your hometown Ford dealership. Thank you for your support. We look forward to working with you in the future! Sincerely, The Transwest Family

April 09, 2025

VERY POLITE AND COURTEOUS. EXPLAINS WHAT WORK IS BEING DONE.THEY EXPLAIN THE RESULTS OF THE INSPECTION. More

by RCLAYBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Transwest Ford responded

Rclayborn, thank you so much! We're glad we could answer your questions and exceed your expectations! We look forward to working with you again soon! Transwest Ford

April 08, 2025

Both Brian and Al were courteous and knowledgeable about the vehicle I purchased and had everything ready for us to purchase. More

by kennybower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mawhinney
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Transwest Ford responded

Thanks for noticing, kennybower. We are proud of our friendly and knowledgeable team that is ready to answer any questions you may have. It's our pleasure to assist you! Looking forward to working with you again soon! Safe Travels, The Transwest Team

April 07, 2025

Courteous and direct forward Very quick to respond andQuick to get the paperwork done and very reasonably priced More

by ppshaw75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Transwest Ford responded

Agreed, ppshaw75! Sunshine is the best! She knows how to help you find the vehicle that meets your needs and lifestyle! We look forward to working with you in the future! Sincerely, The Transwest Family

April 06, 2025

Very attentive to my needs. Always try to solve my issues. Very kind people. Word. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Transwest Ford responded

Thank you for the kind words, Brian. We are very happy to be able to assist you and make such a positive impact on your service experience. Thank you for your business. Transwest Ford

April 06, 2025

I waited 2 hours for an oil change and was told it was taking a while longer because the car wash was down and had to wash by hand but when I got to my car it wasn't washed at all More

by Allstar1999lh
Recommend Dealer
No
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Apr 09, 2025 -

Transwest Ford responded

Allstar1999lh, we would like to apologize for your experience. We appreciate you bringing the situation to our attention. We appreciate customer feedback to identify our strengths and weaknesses. We hope you will give us another chance to work with you. Transwest Ford

April 03, 2025

Absolutely amazing customer service! Polite and trying their best to get you the best service More

by relkayla_505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mawhinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Transwest Ford responded

We appreciate you giving such a sincere review, Relkayla_505. What great compliments for our team and their customer service. We aim to give you a great experience every time. Thank you for your business. Transwest Ford

April 02, 2025

Poor communication skills with poor knowledge of simple questions with a lot of what service advisor quoted herself of “miscommunication” More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanna
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Apr 04, 2025 -

Transwest Ford responded

We are so sorry, TB. We strive to offer excellent customer service every day. We like to learn from these moments. Would you be interested in sharing your experience with our customer liaison? This will help us learn from our shortcomings. You can reach our customer liaison at 303-301-7501. AN additional insight would be greatly appreciated. Again, our apologies.

April 01, 2025

Super as always! Al and his gang are great to do business with. We go to Transwest for all our auto needs. More

by dmk0570
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Kendall
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Apr 02, 2025 -

Transwest Ford responded

Glad we could help, dmk0570! We're pretty proud of Al, Nathan, and the rest of our Ford team! We appreciate your continued support. Thank you for your business. Sincerely, The Transwest Team

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