Back

Transwest Ford

Scottsbluff, NE

4.6
539 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

1515 E 20th St

Scottsbluff, NE

69361

Directions

By Type

Showing 539 reviews

November 07, 2023

The service and attention from everyone I worked with at Transwest and Transwest Ford has been spectacular. From the initial contact all through the process including finding the perfect vehicles, financing More

by MBARTON3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Miller
Nov 08, 2023 -

Transwest Ford responded

Transwest Ford appreciates the outstanding review. We have worked hard to create a smooth, hassle-free, customer focused buying process and we are happy it met your expectations. We have a fantastic team and we are happy they made your buying experience a great one. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 05, 2023

Parts are slow and ridiculous, service shop did a nice job cleaning up my pickup. I appreciate that More

by BKPALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Miller
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates your feedback. Yes, due to the recent UAW strike, parts did become very difficult to get and did slow up the service process. We apologize for any inconvenience. Thank you very much for your business and we hope we are able to deliver a 5-star experience with your next visit. The Transwest Ford Team

November 05, 2023

They used to be in Torrington Wyoming which is 15 minutes away now its longer but i still like gojng to transwest. They always do a GREAT job. More

by jocibrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith, Cassie Cross
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy the team continues to take great care of you. While we did move down the road to a larger location, we are still committed to our customers in Torrington. Next time you need service, please ask about our pick-up drop-off service. Thank you very much for your continued support and we hope we can be of help in the future. The Transwest Ford Team

November 05, 2023

The staff was nice and the service man that worked on my car was fast More

by Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Nov 06, 2023 -

Transwest Ford responded

Hi Irma. Transwest Ford appreciates the 5-star review. We are happy our service team was able to take great care of you while on your recent visit. Our team works hard to deliver a smooth, hassle-free experience. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 05, 2023

I'm happy with the service department. They even changed the wiper on rear window. I didn't know it was bad. Kudos to the service department crew. You make me feel safe driving my car. More

by Grannygrunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Smith, Cassie Cross
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford is happy to hear our service team was able to take great care of you while on your recent visit. We work hard to create a smooth, hassle-free experience. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 04, 2023

Court was very good as the rest of the team. They made the car buying transition very quick and efficient. More

by wdfischer1407
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Cook
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy Court and the rest of the team made the buying process a smooth, hassle-free one. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 04, 2023

The service provided for the warranty repair on my 2021 Explore was terrible. I was with out my vehicle for almost 3 months & just kept getting excuses every time I would call to check on the status of the More

by Tom C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Smith
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. However, we are sorry you had a less than perfect experience. Due to the recent UAW strike, parts did become difficult to get which may have held up the repair. Please reach out to our service manager Shawn, at 308-635-3701 so we can help learn a bit more and help correct the problem. Thank you in advance for your help. The Transwest Ford Team

November 04, 2023

Shawn will go out of his way to help you and your vehicle in anyway possible! More

by bassmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Miller
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy Shawn and his team were able to take great care of you. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 04, 2023

Cassie was very pleasant to deal with, I was very impressed that the truck was washed thank you for that, look forward to a great relationship with the Ford dealership More

by Matthias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Smith, Cassie Cross
Nov 06, 2023 -

Transwest Ford responded

Thank you very much for the great review. Transwest Ford always appreciates hearing from our guests. We are happy Cassie was able to make your service visit a pleasant one. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 03, 2023

Very professional and courteous. They followup and contact you on a timely basis unlike other businesses. Nathan follows up and offers great customer service. More

by slandmark54
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Transwest Ford responded

We are happy that Nathan and the team were able to take great care of you with your recent purchase. We have worked hard to create smooth, hassle-free process and we are happy to hear it's working. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

...
51
...