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Transwest Ford

Scottsbluff, NE

Overview
Reviews
4.7
571 Reviews
Call Dealership (308) 635-3701
View Awards

1515 E 20th St

Scottsbluff, NE

69361

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Showing 571 reviews

November 04, 2023

Court was very good as the rest of the team. They made the car buying transition very quick and efficient. More

by wdfischer1407
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen, Brian Christeleit, Court Cook
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Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy Court and the rest of the team made the buying process a smooth, hassle-free one. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 03, 2023

Very professional and courteous. They followup and contact you on a timely basis unlike other businesses. Nathan follows up and offers great customer service. More

by slandmark54
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
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Nov 06, 2023 -

Transwest Ford responded

We are happy that Nathan and the team were able to take great care of you with your recent purchase. We have worked hard to create smooth, hassle-free process and we are happy to hear it's working. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 02, 2023

They need mechanics that can work on your car bbbbbbbb. Aaaaaaaa dddddd FFL gg II More

by Davebrowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian collar , Josh Smith, Robert MacDonald, Cassie Cross
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Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We appreciate the 4-star review. We will certainly work a little harder so we can earn that 5th star. We are always looking for good technicians, we have numerous openings. Please send anyone you know are way, we would love to interview them. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 02, 2023

They let me know what it would cost me before they di the work and kept me informed the whole time. More

by lizflick47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith, Robert MacDonald, Cassie Cross
Report | Print
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy the service team was able to take great care of you while on your recent visit. We do our best to keep our guests informed throughout the process. so there are no surprises. Thank you very much for your business and we hope we can be help in the future. The Transwest Ford Team

November 02, 2023

Your staff was very attentive and professional. Greeted me with a smile and a kind word which always makes a person feel comfortable. Especially first time visit. More

by Shaddsmike2618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Miller
Report | Print
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates the great review. We work hard to create a friendly, customer focused atmosphere. We are happy they team was able to take great care of you. Thank yoiu very much for allowing us to earn your business. The Transwest Ford Team

October 29, 2023

Thank you for your service n your politeness God Bless ad have a blessed weekend More

by rebeccakiihne68@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith, Robert MacDonald, Cassie Cross
Report | Print
Oct 30, 2023 -

Transwest Ford responded

Transwest Ford appreciates the kind words. We are happy our service team was able to take great care of you while on your recent visit. We work hard to get you in, fixed up and back on your way. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 28, 2023

Be prepared to wait several hours for an appointment that should take 30 minutes. They are likely understaffed like most businesses. Don’t expect timely service and you won’t be disappointed. More

by Melany K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Oct 30, 2023 -

Transwest Ford responded

Hi Melany. Transwest Ford appreciates you taking the time to leave us your feedback. Unfortunately, we are under staffed. We apologize for your visit taking a bit longer than expected. We are working hard to get our staffing levels up, but it has been a challenge. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 28, 2023

They were very friendly and accommodate when I was in a jam with a dead battery More

by jylhagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Miller
Report | Print
Oct 30, 2023 -

Transwest Ford responded

Transwest Ford is happy it could be of help with your dead battery. Our team works hard to deliver a great experience to all of our guests and we are happy they were able to take great care of you. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 28, 2023

Everyone is always kind and helpful. Great place to get your new vehicle from. Fantastic people and service. More

by TRIANGLM
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni, Drew Allen, Nathan Kendall
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Oct 30, 2023 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy the team was able to deliver a great car buying experience. We have worked hard to create a smooth, hassle-free process and we are happy to hear it met your expectations. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 27, 2023

My 2008 power stroke. Diesel has been in the shop for almost 2 weeks. And they have no clue what is going on with it. More

by mlandscottsbluff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Cross
Report | Print
Oct 30, 2023 -

Transwest Ford responded

Thank you for your review but we have no information to go off of. Please call our Service Manager at 308-310-0008 so we can get this situation rectified. Thank you in advance for your help with this. The Transwest Ford Team

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