Back

Tri-County Ford Mercury Inc

Keysville, VA

4.7
35 Reviews

1348 Four Locust Hwy

Keysville, VA

23947

Directions

By Type

35 Reviews of Tri-County Ford Mercury Inc

September 23, 2026

Always have excellent service for my vehicles. Are always polite and respectful to my needs More

by sueandbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Harding
September 15, 2026

Very efficient and courteous. Place was clean and well organized. Staff was very helpful in explaining More

by rdhanks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Gibbs
August 05, 2026

Everybody at this dealership was great. I felt so at ease. Jackson was the Best,he did not hassle me like most dealership have. That's why I purchased my truck from Tri County More

by thomas.donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JACKSON, .BRENDA
Aug 06, 2026 -

Tri-County Ford Mercury Inc responded

Donna, it was so nice getting to know you throughout your buying process. We take great pride in doing business the right way and look forward to seeing you around in the future. Thank you for being a part of the Tri-County Ford family.

May 04, 2026

Tri County has always provided top shelf service to my family and our vehicles for many years. This time was the same, worked my car in for service and had it ready to roll before closing! Billy and his c More

by tehalljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Gibbs and his Assistant
April 10, 2026

TriCounty is the only place I trust to maintain and service my vehicles. They have been my “go to” for over 20 years now, wouldn’t consider anywhere else. More

by hricko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Billy Gibbs and Service Pro Tyrone.
November 24, 2025

Everyone polite and helpful. Didn't push to make a sale very patience and understanding More

by nortondonna433
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Ethan , Brenda Billy
Nov 25, 2025 -

Tri-County Ford Mercury Inc responded

Thank you so much for the kind words. We appreciate your business and hope you enjoy your new car.

October 03, 2025

Very friendly, very professional, very quick, very competent and I'm very satisfied. Thanks Tri-County Ford Service Department. More

by redhound1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the employees I came in contact with.
Oct 07, 2025 -

Tri-County Ford Mercury Inc responded

Thank you so much for the review. We are happy that we can help. Please come see us again.

August 14, 2025

Great place to purchase a vehicle new or used and to get great service anytime More

by kathy pelusio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Tremaine, Jackson, Mr Harding, Carl
Aug 16, 2025 -

Tri-County Ford Mercury Inc responded

Thank you so much for the kind review. We appreciate all of the kind words and continued business.

July 29, 2025

I was disappointed in my last appointment. I told the service department that I was having a problem with my front brakes. They took my car in and called me and said I needed new brakes, I sai More

by samanthamingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know.
Jul 30, 2025 -

Tri-County Ford Mercury Inc responded

We sincerely apologize for the experience you had during your recent visit. Your concerns about the brake service and the lack of clear explanation regarding the catalytic converter are valid, and we understand how frustrating it must be to receive conflicting information after the fact. Please know that we are taking your feedback seriously and will be addressing it internally to ensure situations like this are handled better moving forward. We'd appreciate the opportunity to speak with you directly so we can make this right. We value your trust and hope to restore your confidence in our team.

June 11, 2025

Ethan our salesperson was very helpful and I appreciate a local dealer. I do think in a small dealership the owner could have stopped to talk to us either time we were here. He was in showroom both times More

by Johngriles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Miller and Brenda
Jun 14, 2025 -

Tri-County Ford Mercury Inc responded

John, thank you for your kind words and congratulations on your new vehicle! We are always here to help.

1
...