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Trinity Cadillac

Englewood Cliffs, NJ

Overview
Reviews
Vehicles
4.6
828 Reviews
Call Dealership (201) 227-1111

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 828 reviews

June 22, 2024

Very professional, very helpful in making an effort to to her best for the customers More

by anttnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor and Ocsar , Cristina Palacio
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Jun 24, 2024 -

Trinity Cadillac responded

Our team is dedicated to doing their best for our customers, and it's wonderful to see that reflected in your experience. We look forward to serving you again in the future!

June 22, 2024

It took 2:30 minutes for an oil change. Just not acceptable when waiting and arrive at 8am. More

by rfmessina200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Zvoristeanu, Walter Kosik, Cristina Palacio, Sunni Wang, Uday Jarrar, Dashia Gonzalez, Joe England, Alexander Singleton, Rosa Hernandez
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Jun 28, 2024 -

Trinity Cadillac responded

Mr. Messina, I am writing to sincerely apologize for the extended duration of your recent service visit. We understand that your time is valuable, and it is always our goal to ensure efficient and timely service experiences for all our customers. Unfortunately, that wasn’t the case during your recent visit. We encountered delays that resulted in your visit taking longer than anticipated. Please accept our apologies for any inconvenience or frustration this may have caused you. Once again, I apologize for the extended wait and any inconvenience caused. Michael Ceccon Parts and Service Director Trinity Cadillac

June 18, 2024

great service I am happy with the workers assisting me along with the rest of the staff in that dealership More

by PATRICIA.CARTER1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
Report | Print
Jun 20, 2024 -

Trinity Cadillac responded

Thank you for your kind words! We're delighted to hear that you had a great experience and that our staff provided excellent service.

June 18, 2024

I had a great buying experience at Trinity Cadillac. It was a pleasure working with Sunni. She was very responsive and helpful throughout the negotiating process. Whole was process was efficient and More

by boconnor75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Report | Print
Jun 20, 2024 -

Trinity Cadillac responded

It's wonderful to know that the entire process was efficient and well-prepared. We appreciate your feedback and look forward to serving you again in the future!

June 17, 2024

Very nice people at the dealership. Sunni is a breath of fresh air, helpful with my purchase. I'm sending my friends to her. More

by wwcrockett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Report | Print
Jun 20, 2024 -

Trinity Cadillac responded

Thank you for your kind words! We're delighted to hear that you had a positive experience and found Sunni to be a breath of fresh air. We appreciate your recommendation and look forward to assisting your friends with their purchases.

June 17, 2024

I am very satisfied with Trinity's service department. Vehicle was ready when promised and all work performed as agreed. More

by alex fooksman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
Report | Print
Jun 20, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're pleased to hear that you are very satisfied with our service department and that your vehicle was ready as promised with all work performed as agreed.

June 14, 2024

Very friendly and informative. Sunni was very patient and understanding of all my questions. Car buying is a difficult task for me and Sunni couldn’t have been more understanding. More

by Bcanal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Report | Print
Jun 17, 2024 -

Trinity Cadillac responded

We know how difficult and stressful buying a car can be so we always aim for high customer service to make the process as smooth for you as possible. We're happy to hear that Sunni was able to help!

June 11, 2024

Jefferson and team were amazing! They were helpful, mindful and professional by every measure. Thanks you More

by Balboa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jefferson, Thomas James, Pedro Almonte
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Jun 14, 2024 -

Trinity Cadillac responded

We appreciate your kind words and we look forward to serving ou again in the future!

June 10, 2024

Cristina P. made the car buying process seamless and was great to work with. Highly recommend Trinity Cadillac. More

by Frank B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
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Jun 14, 2024 -

Trinity Cadillac responded

We know how big of a commitment buying a car is so we aim for high customer service. We're happy to hear that Cristina could make your process as seamless as possible! Safe travels and enjoy your new car!

June 10, 2024

I received a kind and efficient service during my last visit. It will continue coming to this place. More

by liormb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
Report | Print
Jun 14, 2024 -

Trinity Cadillac responded

We're happy to hear that your service experience was kind and efficient! We look forward to seeing you again in the future!

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