
Trinity Cadillac
Englewood Cliffs, NJ
Filter Reviews by Keyword
By Type
Showing 828 reviews
The worst sales people ever, the guy didn't even offer me a test drive. I have Great credit & came ready to buy, when I asked John for a test drive, he acted surprised. he didn't even talk to me while I was a test drive. I have Great credit & came ready to buy, when I asked John for a test drive, he acted surprised. he didn't even talk to me while I was in the car. This is a different world. If you guys don't want to do the job LEAVE & let REAL salesmen come in there & make money. avoid this one they tried to sell me a car with bad brakes, I told him the brakes were horrid, he said they were fixed twice?! well there in lies the problem? the sales people were unconcerned even management seemed unbothered. when I told him that the guy named John didn't even talk to me. this place reeks of scam. plus John should be working as old as he is. get some NEW Blood! I will be sure to warn others of this place. More
We recently purchased a used Jeep Wrangler from Trinity Cadillac. Cristina was very knowledgeable and helpful. She was patient and helpful with our questions and concerns regarding the vehicle. Cristina th Cadillac. Cristina was very knowledgeable and helpful. She was patient and helpful with our questions and concerns regarding the vehicle. Cristina thoroughly explained everything and accommodated our request. We are very pleased and satisfied with the process and our new Jeep. Marcus was very helpful with the paperwork and clearly concisely explained everything. Thank you Trinity More
As a handicapped person, I was so impressed by the way I was handled as a consumer Trinity Cadillac made it easy for me to get the work done on my car and be comfortable at the same time while waiting. Kudo was handled as a consumer Trinity Cadillac made it easy for me to get the work done on my car and be comfortable at the same time while waiting. Kudos! More
Maynor was very thorough and responsive with the review of my repair, was very clear on what needed to be done and timeline for completion, prefer him to be my steady contact for my vehicle if possible. of my repair, was very clear on what needed to be done and timeline for completion, prefer him to be my steady contact for my vehicle if possible. More
Purchased a brand new 2024 Cadillac ESV for my wife, and I regret not purchasing it elsewhere. The entire sales process was typical old school pushy sales methods that I haven't experienced in quite someti I regret not purchasing it elsewhere. The entire sales process was typical old school pushy sales methods that I haven't experienced in quite sometime. Our salesperson did not listen to any of our simple requests, and was disconnected. From the start I had communicated that the vehicle would be delivered to our residence as my job is very time consuming and I have had the last several cars delivered to save the time in the dealership. We were left to coordinate the shipping with a 3rd party, that seemed aggravated we were even calling them. The icing on the cake of disappointment was after our license plates arrived they were not what my wife had originally requested. There was zero follow up after the sale or after the email sent to Simon prior to taking delivery outlining the entire process and my frustration. The license plate issue would not have been an issue had the entire buying process not been so painful. They offered us a $150 credit after spending $100,000 on a car. More