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Trinity Cadillac

Englewood Cliffs, NJ

Overview
Reviews
Vehicles
4.6
828 Reviews
Call Dealership (201) 227-1111

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 828 reviews

September 21, 2023

Everything was good about the service and sale of the vehicle. Wait time was annoying however. Getting there at 2pm and not leaving until 640pm not exactly the ideal buyers experience More

by garyboyd1293
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Report | Print
Sep 22, 2023 -

Trinity Cadillac responded

Gary, we are s glad to hear that you got the opportunity to work with both our sales and service teams. Remember, we're a phone call away if you need anything else.

September 20, 2023

very professional, everything goes smoothly. Really nice car, so happy to have it and thanks for workers. More

by dzfengzhiheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Report | Print
Sep 22, 2023 -

Trinity Cadillac responded

Good Morning, Congratulations on your new ride! We're glad to hear that you had a positive experience at our dealership.

September 18, 2023

Sunny was very helpful and patient in helping me get used to my new car More

by Jaile5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Report | Print
Sep 22, 2023 -

Trinity Cadillac responded

Jaile, Congratulations on your new car and thank you for taking the time to leave us a review!

September 16, 2023

Lack knowledge on the NJ motor vehicle rules, unprofessional on the purchasing process without offering custom finance option. More

by gary@afinternationalsporting.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sunni Wang
Report | Print
Sep 18, 2023 -

Trinity Cadillac responded

Gary, We're disappointed to hear about your experience at our dealership! If you need anything else, please reach out.

September 16, 2023

I went to Trinity and wanted a salesperson who was very knowledgeable. Charlie was a pleasure to deal with. He had all of the answers to my questions, took his time and made sure I knew all of my options e More

by Jill
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles Serpone III
Report | Print
Sep 18, 2023 -

Trinity Cadillac responded

Jill, We appreciate you taking the time to leave us a review! It means the absolute world to us. We're glad to hear that you had the opportunity to work with our team.

September 14, 2023

BEWARE! Poor follow-up, and after reading reviews. BEWARE! Looks a little scammy to me, extra fees,... Veronica, instead of sending my pictures of possible d More

by willyipnyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Veronica
Report | Print
Sep 18, 2023 -

Trinity Cadillac responded

Good Afternoon, The experience you describe having at our dealership is not how we expect business to be conducted. Please reach out so we can learn more about your time and figure out how we can improve in the future. Richard Aquino General Sales Manager raquino@trinitycadillac.com

September 13, 2023

Got a deal done same day with trading in my 2019 escalade and getting into a 2023 from Charlie. He was a pleasure to deal with, highly recommended. More

by CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Serpone III
Report | Print
September 13, 2023

Rich Thank You So Much All Your Help As Always Greatly Appreciate You Thank You Adnan More

by Mritechs786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Aquino, Cristina Palacio
Report | Print
Sep 13, 2023 -

Mritechs786 responded

Thank You

September 09, 2023

Sunni was a pleasure to work with and cared for us every step of the way. More

by mburkhart1981
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Report | Print
Sep 11, 2023 -

Trinity Cadillac responded

Good Morning, We are so glad to hear that our team went above and beyond to make your visit an overwhelmingly positive one!

September 07, 2023

Walter and Mike were professional and courteous, couldn't ask for better service. And Sean McFadden drove me home, excellent service as well, and great company! Great job by the service team. More

by ANDREASLOWIKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micahel Ceccon, Sean McFadden, Walter Kosik
Report | Print
Sep 08, 2023 -

Trinity Cadillac responded

Andrea, We are so glad to hear that you had a good experience working with our service team! Remember we're here if you need anything else.

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