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Trinity Cadillac

Englewood Cliffs, NJ

4.6
828 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 828 reviews

October 02, 2024

Sunni was amazing at trinity cadillac. She helped me get into my 2024 lyriq and the team there was awesome. Thank you trinity cadillac. Thank you Lee and thank you sunni for making this ha More

by Touchofstrengthptstudio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Oct 04, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Sunni and the team at Trinity Cadillac helped make your dream of owning the 2024 LYRIQ a reality. Congratulations on your new vehicle, and if you ever need anything, we’re here for you!

October 02, 2024

great satisfaction. amazing people to work with. had a great process today, and all of the people were very helpful More

by grantjn01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Oct 04, 2024 -

Trinity Cadillac responded

Thank you for your kind feedback! We're so happy to hear that you had a great experience and found our team to be helpful throughout the process. We appreciate your support and look forward to assisting you again in the future!

October 01, 2024

I recently had a fantastic experience purchasing a car, thanks to an incredible sales rep. who assisted me throughout the process. Her expertise and patience made everything smooth and stress-free. She l More

by AN F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Oct 02, 2024 -

Trinity Cadillac responded

Thank you for sharing your fantastic experience! We're delighted to hear that the sales representative provided such expert guidance and made your car-buying journey smooth and stress-free. It's wonderful to know she listened to your needs and helped you find the perfect vehicle. We truly appreciate your recommendation and are proud to have her on our team. If you ever need anything in the future, feel free to reach out!

October 01, 2024

I recently purchased the Cadillac lyrics from Cristina Palacio, and I am absolutely thrilled with my experience! Cristina's creativity and attention to detail are evident in every word. The lyrics perfect More

by juantapia5796ap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Oct 02, 2024 -

Trinity Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Cristina Palacio made your experience so exceptional with her creativity and attention to detail. We’re glad she exceeded your expectations and delivered top-quality work. If you ever need assistance again, don't hesitate to reach out. Thank you for recommending Cristina!

October 01, 2024

Thank you Trinity Cadillac team for helping me out with this journey. I was able to get my car easy. The process was smooth from start to finish. Thank you! More

by Ana S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Oct 02, 2024 -

Trinity Cadillac responded

Thank you for your kind words! We're so happy to hear that your car-buying journey with Trinity Cadillac was smooth and easy. It was a pleasure assisting you, and we're thrilled everything went seamlessly from start to finish. If you need anything else, don’t hesitate to reach out. Enjoy your new car!

October 01, 2024

Sales person was professional and knowledgeable of the vehicles. She made the process enjoyable and easy! More

by spot29
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Joe England, Yerrson Rodriguez
Oct 02, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're glad to hear that the salesperson’s professionalism and knowledge made your experience both enjoyable and easy. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle!

September 27, 2024

Excellent customer service. Very well versed staff in all aspects of the cadillac brand. I felt great acquiring my new XT5! Very Satisfied customer :0) More

by jae
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Pedro Almonte
Sep 30, 2024 -

Trinity Cadillac responded

Jae, We're so glad to hear that you had an excellent experience and that our team’s expertise in the Cadillac brand made you feel confident in your purchase. Congratulations on your new XT5! We're thrilled to have you as a satisfied customer and look forward to serving you again.

September 27, 2024

Walter in service was great. Both the repair and regular scheduled maintenance were completed in one day. More

by is295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
Sep 30, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're happy to hear that Walter provided great service and that both the repair and maintenance were completed promptly. We strive to make every visit as efficient as possible, and it's wonderful to know we succeeded.

September 27, 2024

excellent service, but one thing unacceptable is the diagnosis fee, I heard noise from my rear brakes ,agent told me there will be a diagnosis fee of $134.00, I said fine if is not the brake problem and More

by lkc2953
Service Communication
Recommend Dealer
No
Employees Worked With
the new young man manager service department, Walter Kosik
Sep 27, 2024 -

Trinity Cadillac responded

lkc2953, We would like to address your concerns, please reach out to our General Manager, Richard Aquino, who would like to discuss your concerns. He can be reached at 201-227-1111. Take care and have a nice day. Trinity Cadillac Customer Service

September 26, 2024

Had a great choice of cars to choose from and willing to work with us and navigate the deal so we felt heard and appreciated as a customers. Sunni made herself available on her day off to help iron out More

by aqazi1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Pedro Almonte
Sep 27, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Sunni went above and beyond to make your car-buying process smooth and convenient. It's wonderful to know that she provided exceptional service and communication, even on her day off. We hope you enjoy your new vehicle, and we’re here for you whenever you need us. Congratulations and thank you for choosing us!

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