
Trinity Cadillac
Englewood Cliffs, NJ
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Trinity Cadillac has been unresponsive ro three weeks since purchasing a new CT5-V Blackwing. Trim pieces were not installed and put in trunk with the race set-up parts. Bodyshop and other dealership con since purchasing a new CT5-V Blackwing. Trim pieces were not installed and put in trunk with the race set-up parts. Bodyshop and other dealership confirmed pieces should have been installed prior ro delivery. Additionally, $1k was charged on papewrok unexpectedly for "ceramic coating" the car. When I had PPF installed after picking up the car, the installer advised that no coating had ever been applied to the car. I can not get a return call , text or email from the salesman, the sales department, the parts department or the owner. I can only get the auto replies that my messages have been received. But no other replies. More
Everything was perfect! Cristina and Natalie were very helpful and kind through the whole process I really appreciated that! Would recommend this dealership This is my firs Cristina and Natalie were very helpful and kind through the whole process I really appreciated that! Would recommend this dealership This is my first car and I felt so welcomed! More
I Love Cadillac . Cristina ,Natalie and pedro were very helpful and nice! I feel like I am a part of the Cadillac family . This is my first Caddy and I’m so excited! Cristina ,Natalie and pedro were very helpful and nice! I feel like I am a part of the Cadillac family . This is my first Caddy and I’m so excited! You definitely need to come here guys. Excellent service More
Natalie and Christina service is very good. They helped me a lot. Christina helped me while buying process. Everything are perfect in dealership. They helped me a lot. Christina helped me while buying process. Everything are perfect in dealership. More
Everyone at Trinity was great, friendly and made me feel comfortable. Veronica who answered the phone when I called truly was what got me to travel one hour to Trinity to buy my xt5, My salesman Joan, fina comfortable. Veronica who answered the phone when I called truly was what got me to travel one hour to Trinity to buy my xt5, My salesman Joan, finance guy Juan, and the dealership manager of Trinity Rick Maher, truly worked together to make this vehicle affordable for me. More