
Trinity Cadillac
Englewood Cliffs, NJ
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All the staff at Trinity were helpful, knowledgeable and friendly. They answered all the questions I had and worked with me to get a vehicle. Cristina also hooked up my phone and scheduled my recall. It wa friendly. They answered all the questions I had and worked with me to get a vehicle. Cristina also hooked up my phone and scheduled my recall. It was very nice buying a vehicle here. More
Michael was an outstanding sales representative. I want to make sure he gets outstanding marks from my part his service was impeccable. I want to make sure he gets outstanding marks from my part his service was impeccable. More
Always have a bad experience especially the service department.Most. especially to Mr.Muhammad.He lies to his teeth insisting to pay half of the cost for the replacement of condenser eventhough it’s co department.Most. especially to Mr.Muhammad.He lies to his teeth insisting to pay half of the cost for the replacement of condenser eventhough it’s covered by the service contract and only $100 deductible.He insist that it’s the insurance company who told him about that and he was just relaying it to me. Little that he knows that i myself spoke to the adjuster and denied everything Mr.Muhammads story.I really don’t know the behavior that maybe he thinks that i am dumb and stupid.He always promise to call and update me of what is going on but he didn’t call back.Whenever he answered and still insisting that i pay half of the cost even told me to get the car and just return if the insurance comply to his demands which is just following the manuals regarding parts and labor.That was last Friday when he told me that.But I went there Saturday without him knowing about it and i found the car washed and clean meaning the car is fixed.He didn’t even bother to call me that my car is already fix.He held my car hostage coz he. knows that I use the car for work and i might give in to his demand to pay half of the cost.He is not a good addition to your company. More
I came from Virginia, driving 5 hours to buy my Cadillac XTS. Cristina was my sales consultant, she helped with my process. She explained to me the numbers, she was very patient. Joan was also with me, ve XTS. Cristina was my sales consultant, she helped with my process. She explained to me the numbers, she was very patient. Joan was also with me, very good guy. Victor, the manager assisted me with the negotiation. And then I finally finish with Jason, the finance manager, he was a good guy too. I strongly recommend this dealership. More