Trinity Cadillac

They listed a used Volvo XC40 for $39,900. 00 then I ask for a final price they email the $39900 but then when I got there. They add $6000.00 line item called the "Trinity Advantage". So gues 00 then I ask for a final price they email the $39900 but then when I got there. They add $6000.00 line item called the "Trinity Advantage". So guess what - the car is 45,900.00 plus tax, tag and title. I flew in from Virginia because - well - I was a sucker. Don't be a sucker. These people are sleezy and shady and downright dishonest. This car was 52,000 new - so with the 7500 federal incentive it would be 45.500. So they price it at 45900 even though it has 12000 miles and is 2 years old. No deal there. You don't want to deal with these types of people. They are the worst. Watch out for Juan Torres - he is a master of deception. He knowingly deceived me with his email. More

2nd time visiting your location, great experience @ great service. Thanks for the experience see you in a couple of weeks. Have to go back to get me issue resolved service. Thanks for the experience see you in a couple of weeks. Have to go back to get me issue resolved More

It was a pleasure they are supper knowledgeable and courteous. Mr Torres made feel like family.. When I left I was confident I received the best pricing and commitment possible. Thank you Chris Cord courteous. Mr Torres made feel like family.. When I left I was confident I received the best pricing and commitment possible. Thank you Chris Cordasco More

They were Very professional. Reaches out with information rite away and got me the help I needed. Reaches out with information rite away and got me the help I needed. More

False advertising with the car we went to see will never go back to that dealership go back to that dealership More

We love the RAV 4 we brought. Cristina has provided good service to us. We still need to spend time on exploring all the options and get used to it. Cristina has provided good service to us. We still need to spend time on exploring all the options and get used to it. More

This is one of those dishonest car companies that you hear about in New Jersey. They (Juan Torres, The Sales Manager) kept trying to sneak in $ 4,000 additional profit for them. I had to keep catching hear about in New Jersey. They (Juan Torres, The Sales Manager) kept trying to sneak in $ 4,000 additional profit for them. I had to keep catching him, and he kept sneaking it back in. When I questioned him on the charge, he said that it was the profit for the agency, on top of the selling price of the car! Also, every other agency quoted between $ 16-21,000 for my trade in. With a totally serious face, they offered $ 12,000, and then thought they were heroes upping that to $ 13,000. Juan and his group are just thieves, and give car salesmen that horrible reputation More

Your lead salesman Victor never listen to a word I said. He had only one agenda selling the automobile at the highest price. No meaningful exchange took place between the principal parties during the negoti He had only one agenda selling the automobile at the highest price. No meaningful exchange took place between the principal parties during the negotiations. I thought the only person that took the time to listen to my thoughts and sentiments was Mr. Richard Aguino. The entire experience seem to reflect a rush to the finish line without being customer sensitive. I would be very happy to discuss this experience further,with someone of a higher authority at sometime in the near future. Thanking you in advance, Brodie Lee More

Excellent service from the moment you make the appointment. I am so blessed my Cadillac and I are in Good hands❣️ appointment. I am so blessed my Cadillac and I are in Good hands❣️ More

Amazing experience, as it is everytime! Great communication, customer service and overall attention to detail. Can't recommend this dealership enough! Thanks so very much!!! Great communication, customer service and overall attention to detail. Can't recommend this dealership enough! Thanks so very much!!! More