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Trinity Cadillac

Englewood Cliffs, NJ

4.5
833 Reviews
Through our continued efforts to provide you with the quality of care that you deserve during your time here at Trinity Cadillac, our team has earned a reputation around Englewood Cliffs, NJ. We are known for our attention to detail, commitment to our customers, full selection of inventory, maintenance, parts, and financing options. Whichever brings you to our dealership today is sure to result in a long-standing relationship with our team.
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374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 833 reviews

October 01, 2024

Sales person was professional and knowledgeable of the vehicles. She made the process enjoyable and easy! More

by spot29
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Joe England, Yerrson Rodriguez
Oct 02, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're glad to hear that the salesperson’s professionalism and knowledge made your experience both enjoyable and easy. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle!

September 27, 2024

Walter in service was great. Both the repair and regular scheduled maintenance were completed in one day. More

by is295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
Sep 30, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're happy to hear that Walter provided great service and that both the repair and maintenance were completed promptly. We strive to make every visit as efficient as possible, and it's wonderful to know we succeeded.

September 27, 2024

excellent service, but one thing unacceptable is the diagnosis fee, I heard noise from my rear brakes ,agent told me there will be a diagnosis fee of $134.00, I said fine if is not the brake problem and More

by lkc2953
Service Communication
Recommend Dealer
No
Employees Worked With
the new young man manager service department, Walter Kosik
Sep 27, 2024 -

Trinity Cadillac responded

lkc2953, We would like to address your concerns, please reach out to our General Manager, Richard Aquino, who would like to discuss your concerns. He can be reached at 201-227-1111. Take care and have a nice day. Trinity Cadillac Customer Service

September 27, 2024

Excellent customer service. Very well versed staff in all aspects of the cadillac brand. I felt great acquiring my new XT5! Very Satisfied customer :0) More

by jae
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Pedro Almonte
Sep 30, 2024 -

Trinity Cadillac responded

Jae, We're so glad to hear that you had an excellent experience and that our team’s expertise in the Cadillac brand made you feel confident in your purchase. Congratulations on your new XT5! We're thrilled to have you as a satisfied customer and look forward to serving you again.

September 26, 2024

Had a great choice of cars to choose from and willing to work with us and navigate the deal so we felt heard and appreciated as a customers. Sunni made herself available on her day off to help iron out More

by aqazi1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Pedro Almonte
Sep 27, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Sunni went above and beyond to make your car-buying process smooth and convenient. It's wonderful to know that she provided exceptional service and communication, even on her day off. We hope you enjoy your new vehicle, and we’re here for you whenever you need us. Congratulations and thank you for choosing us!

September 25, 2024

I had a fast and pleasant vehicle purchase. The salesperson, Christina, was knowledgeable, attentive, friendly and fair. It was overall a great experience and I would recommend her and Trini More

by Boston@2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio, Yerrson Rodriguez
Sep 27, 2024 -

Trinity Cadillac responded

Thank you for sharing your positive experience! We’re delighted to hear that Christina provided knowledgeable, attentive, and friendly service, making your vehicle purchase a smooth process. Your recommendation means a lot to us, and we’re glad to know you enjoyed your time at Trinity Cadillac. Enjoy your new vehicle, and feel free to reach out if you need anything in the future!

September 25, 2024

This is my 3rd LYRIQ. Thank you Trinity Cadillac, Sunni and Rich for all of your support. More

by Mritechs786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Aquino, Sunni Wang, Pedro Almonte, Yerrson Rodriguez
Sep 27, 2024 -

Trinity Cadillac responded

Thank you for being a loyal Trinity Cadillac customer! We’re thrilled to hear that Sunni and Rich provided the support you needed for your third LYRIQ. Your continued trust means the world to us. Enjoy your new LYRIQ, and we look forward to serving you again in the future!

September 24, 2024

Cristina and the team were very helpful and communicative. I live in California and bought my car from them, and we were able to do everything over text, phone calls, and Internet. I’m very hap More

by Leegalwiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio, Rosa Hernandez
Sep 25, 2024 -

Trinity Cadillac responded

We’re so glad that Cristina and the team could make your out-of-state car purchase smooth and convenient. It’s wonderful to hear that everything was handled seamlessly through text, phone calls, and the internet. We’re thrilled you’re happy with the experience, and we hope you enjoy your new car in California! If you need any assistance, we’re here to help. Safe travels!

September 24, 2024

Trinity Cadillac is clean. beautiful and everyone greets you with a smile. Sunni was my salesperson and she was amazing! So kind and sweet and even came in on her day off to he More

by Adelaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gavilanes, Richard Aquino, Walter Kosik, Sunni Wang, Joe England, Chris Salgado, Alex Aquino, Sean McFadden, Pedro Almonte, Yerrson Rodriguez
Sep 25, 2024 -

Trinity Cadillac responded

Thank you for your wonderful feedback! We’re so glad to hear that you had such a positive experience at Trinity Cadillac. It’s great to know that Sunni’s kindness and dedication made such a difference, and we’re thrilled that you felt at home with us. Welcome to the Trinity family! If you need anything at all, we’re always here to help.

September 24, 2024

What a wonderful experience with Trinity Cadillac dealership. Sunni was very knowledgeable and helpful. We are very happy. Thank you. More

by kimd_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Yerrson Rodriguez
Sep 25, 2024 -

Trinity Cadillac responded

Thank you for your kind words! We’re delighted to hear that Sunni’s knowledge and helpfulness made your experience at Trinity Cadillac a great one. It’s wonderful to know you’re happy with your visit. If you need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle!

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