
Trinity Cadillac
Englewood Cliffs, NJ
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Overall given todays auto market favoring the dealers the experience was very good, which should be expected from a Cadillac dealer. I would have no problem recommending Trinity to a friend or family member. experience was very good, which should be expected from a Cadillac dealer. I would have no problem recommending Trinity to a friend or family member. I will be a repeat custumer should the need arise for another car. I was greeting by very friendly reception desk staff on both days I visited and helped immediately. There was one minor incident at delivery however it was cleared up, luckily I purchase many cars and know what should or should not be included in a CPO car. My sales person Zachary was a very nice young man, it was great to see someone just starting out in his career have such a positive attitude and a make it happen mentality, no doubt he will continue to succeed. The finance manager, who's name I can't recall sorry, was very helpful and the kind of person you enjoy having a conversation with. My documents were ready when I arrived to pickup the SUV and he clearly explained all fees and options. The SUV is for my wife, I was very pleased how detailed the car was for delivery, it was clean, shiny and had a full tank of gas, 5 stars for delivery even though it was a used SUV. More
Had a tire blow on me in the early morning hours heading back to Florida. The service manager Walter Kosik took me in 15 minutes prior to opening time. Took my information and was able to replace my tire an back to Florida. The service manager Walter Kosik took me in 15 minutes prior to opening time. Took my information and was able to replace my tire and have wheel alignment performed. He made my wife and I feel like valued customers and we never set foot in this dealership before. He was professional and courteous and a definite asset to Trinity Cadillac. Thanks again for your help. Ben Maggio More
Skilled Sales Team, dedicated to service, Mr. Serpone managed to complete my financing while away on a business trip. He also managed to save me a few thousand in upfront cost associated with my Serpone managed to complete my financing while away on a business trip. He also managed to save me a few thousand in upfront cost associated with my purchase. I recommend Trinity Cadillac to anyone looking to buy a vehicle from people that are straight forward and willing to earn your business. Their service department as well is the most professional that I have experienced, and the reason I actually chose to buy from this dealership. If you live in the north jersey area and own a Cadillac, this is the place to go. More